The Shannon Airport Group, which owns and operates Shannon Airport and a significant property portfolio at its Shannon Campus, is today celebrating the 10th anniversary. A decade on, Shannon Airport is on track to handle over two million passengers for the first time since 2009, while over €178 million has been invested across the airport […]
ACI World director general and CEO, Luis Felipe de Oliveira, addresses the global challenge of passenger facilitation and ACI World’s commitment to building a more accessible and inclusive air transport system. This is my last View from the Top as my tenure as ACI World director general and CEO comes to the end after an […]
Singapore Changi has unveiled the world’s largest ever display of sunflowers at an airport, with some larger than life sculptures being eight metres tall. ‘A Sunflower Sojourn’ features over 5,000 sunflowers of more than 10 exquisite varieties, beautifully arranged at over 20 locations across all four terminals. The showcase extends outdoors to Hub & Spoke […]
ACI World Business Partner, Copenhagen Optimization, has entered the South American market with the implementation of its virtual queuing technology at Montevideo’s Carrasco International Airport (MVD) in Uruguay. The service, which allows passengers to reserve a specified time for security checks to help them pass through security more quickly and efficiently, also marks the first […]
Pragma Consulting’s Mohamed Hisham considers how focusing on families can significantly boost the non-aeronautical revenue of airports. Airports are constantly looking for ways to improve their non-aeronautical revenue, and an important segment to focus on is passengers travelling with children. Families travelling with children represent a significant opportunity for airports to boost revenue across both […]
London Gatwick has partnered with AccessAble to launch a series of bespoke Detailed Access Guides helping passengers navigate more easily, safely and confidently through the airport. The free guides cover 30 different areas of London Gatwick – including departures and arrivals, car parks and the train station – and provide passengers with information such as […]
Budapest Airport (BUD) has celebrated the return of easyJet’s twice-weekly service connecting the Hungarian capital with Lyon. BUD and Lyon Saint Exupéry Airport (LYS) are part of global airport operator VINCI Airports’ network of European airports. Last operated pre-pandemic, the resumption of the link between these two captivating cities will serve the airport’s rising tourism […]
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Amsterdam Schiphol Special report: Asia’s big build Plus: ACI News, Sustainability & SMART Airports review Everything counts Editor, Joe Bates, reflects on the importance of good customer service in this ‘passenger facilitation’ themed issue of Airport World. Some 16 years ago, I pondered what constituted good customer service […]
Long-haul non-stop flights between Munich Airport and the USA have undergone an enormous development and are continuing to grow, according to the German gateway. When the airport opened in 1992, there were 39 departures to five destinations each week. Today, there are 140 departures to 14 different airports. Yesterday, on Monday, the airport recorded the […]
Award-winning metal experts, Móz Designs, believes that it has created a unique and engaging lounge environment for airport visitors at the Melbourne Orlando International Airport. In collaboration with RS&H Architects, Móz designed four custom backlit round column covers and storefront soffit facades, all featuring their signature Laser-Cut Stream pattern. The design is said to reflect […]
Edinburgh Airport has been recognised for the work done to reduce absolute emissions after becoming the first in Scotland to achieve a global carbon accreditation. The airport has reached Level 4 ‘Transformation’ in the Airport Carbon Accreditation scheme. This is one of the highest levels in the global carbon management certification programme for airports. This […]
New long-haul routes and strong demand for travel saw 19.9 million passengers travelling through London Gatwick in the first half of this year. The continued collaboration with partners and the hard work of front-line colleagues has supported London Gatwick’s continued recovery and delivered a successful start to the year, the airport said today when publishing […]
