Allegiant Travel Company has announced plans to establish a base of operations at the South Terminal at Austin-Bergstrom International Airport in Texas. The Las Vegas-based company will invest $75 million to establish the new base in Austin, creating at least 89 high-wage jobs and housing three Airbus A320 aircraft. The company, which focuses on linking […]
San Francisco International Airport (SFO) has announced the expansion of its industry-leading plastic-free policy to prohibit the sale of any beverages in plastic bottles. In August 2019, SFO became the first airport in the world to prohibit the provision or sale of single-use water bottles in plastic or aseptic paper packaging. This policy has now […]
Leisure travel in America will push the US domestic airline industry to a COVID recovery by early 2022, according to a new report from consulting firm Oliver Wyman. “A year ago, we would have thought that a full domestic recovery in this timeframe for the US was almost impossible, but the combination of pent-up demand, economic […]
Airport World reviews some of the latest security developments and news stories from across the globe. Baltimore/Washington International Thurgood Marshall Airport (BWI) has launched a pilot programme that uses innovative technology to provide social distancing information and assessment for customers at security checkpoints. The project uses Light Detection and Ranging (LiDAR) technology and sophisticated software […]
Despite today’s tough operating climate, airports continue to invest in new infrastructure to enhance their capabilities. Joe Bates takes a closer look at some of the most exciting recent developments. Recent announcements about a number of potentially game-changing infrastructure development projects in Europe, North America, Asia and the Middle East shows that despite the continued […]
London City Airport (LCY) has renewed its commitment to supporting its local communities in East London with the launch of the London City Helpers programme. The new programme, delivered in partnership with the East London Business Alliance (ELBA) and with support from other community partners, will see the airport deliver bespoke engagement activities in the […]
Incheon International Airport, arguably the Airport Service Quality (ASQ) king of recent years, has become the first gateway to achieve a new Level 4 status in ACI’s Airport Customer Experience Accreditation programme. Since ACI launched the world’s first Airport Customer Experience Accreditation programme in 2019, 45 airports around the world joined the programme to improve […]
Continuing to prioritise customer service and listening to the needs of passengers is more important than ever in these uncertain times, writes corporate affairs manager, Bojana Jeremic. With many borders still closed and travel restrictions in place, the recovery process and kick-starting travel is taking longer than we had anticipated. It is clear that people […]
ACI today announced that its world airport COVID-19 health measures data will now be displayed in Apple Maps, making it possible for travellers to more easily access airport health guidance and help prevent the spread of the pandemic. Now iPhone, iPad, and Mac users can simply search for an airport in Apple Maps and find […]
In 2019, the UK became the first major economy to put Net Zero carbon emissions into legislation, writes Atkins’ James Domone and Matt Wills. Aviation currently accounts for 12% of emissions from transport sources (with road vehicles amounting to 74%), and 2% of all global emissions. Refining accounts for 40% of the Green House Gas […]
ACI Europe has welcomed Swedavia’s announcement that all ten of its Swedish airports have achieved Net Zero CO2 emissions across all operations under their control – a world first. Swedavia thus also becomes the first company to deliver on the European airport industry pledge to become Net Zero by 2050 at the latest. Marking the […]
Hamburg Airport today admitted that the coronavirus pandemic has left deep scars in its balance sheet, revealing that the “unprecedented crisis” has resulted in a first-ever annual deficit of €113 million. And the German airport, which saw its passenger numbers drop by 73% to 4.56 million in 2020, notes that without a strict savings programme, […]
