AW5 2022, HUMAN RESOURCES PEOPLE matters 29 Nov 2022 Terri Morrisey and Dr Richard PlentyActions speak louder than words Dr Richard Plenty and Terri Morrissey reflect on the importance of taking a broad perspective on sustainability. We are writing this column from New Zealand... Read article
AW5 2022, WBP NEWS The latest news and views from ACI’s World Business Partners 24 Nov 2022 Joe BatesBagsID showcases potential for baggage biometrics BagsID has used Aeroporti di Roma’s Innovation Hub incubator programme at Rome Fiumicino Airport to showcase its...
AW5 2022, IT INNOVATION Cutting edge cleaning 24 Nov 2022 Michel SpruijtBrain Corp’s chief revenue officer, Michel Spruijt, explains why he believes that autonomous cleaning robots are here to stay at the world’s airports....
AW5 2022, CUSTOMER SERVICE, PASSENGER FACILITATION The waiting game 21 Nov 2022 Steve CovateVirtual queuing is coming to an airport near you soon and could represent the future of waiting at airports, writes Steve Covate. With...
AW5 2022, SUSTAINABILITY Good job? 17 Nov 2022 Emma RobinsonEmma Robinson considers some of the challenges the industry will have to address in order to motivate new talent to enter the airport...
AW5 2022, SUSTAINABILITY Eliminating emissions through ACI’s Airport Carbon Accreditation programme 14 Nov 2022 Leonie DobbieWSP’s aviation strategy and policy advisor and programme administrator of ACI’s Airport Carbon Accreditation programme, Leonie Dobbie, updates us on the take up,...
AW5 2022, SUSTAINABILITY Delhi Indira Gandhi International Airport: Leading by example 10 Nov 2022 Videh Kumar JaipuriarBeing one of the world’s most environment friendly and sustainable gateways is a top priority for Delhi’s Indira Gandhi International Airport, writes CEO,...
AIRPORT ART, AW5 2022 Orlando International Airport’s wonder walls 7 Nov 2022 Joe BatesOrlando International Airport is reimaging the passenger experience with a series of architecturally scaled immersive art installations dedicated to original and interactive content,...
ACI VIEWPOINT, AW5 2022 View from the top 3 Nov 2022 Luis Felipe de OliveiraACI World director general, Luis Felipe de Oliveira, considers the challenges of climate change and airports as sustainability leaders. Since the Paris Agreement,...
AW5 2022, CUSTOMER SERVICE Going the extra mile 1 Nov 2022 Joe BatesAirport World reports on a milestone achievement for Incheon International Airport and some of the highlights of the recent Customer Experience Global Summit...
AW5 2022, SUSTAINABILITY Doing the right thing 28 Oct 2022 Jennifer DesharnaisAdopting ESG reporting and management frameworks for a sustainable future is now a top priority for the world’s airports, writes ACI World’s director...
AW5 2022, SUSTAINABILITY The big picture 27 Oct 2022 Joe BatesACI World promoted a number of key airport priorities at the 41st ICAO Triennial Assembly, which took place over 10 days in Montréal...