Assistant manager for external affairs, Samantha Solomon, reports on the announcement of a new regional director, a successful Trinity Forum and the latest news from ACI Asia-Pacific. ACI Asia-Pacific Board appoints new director general Stefano Baronci, the current director of economics at ACI World, has been appointed the new director general of ACI Asia-Pacific and […]
Asia-Pacific Airports takes a closer look at the design and development of China’s new mega hub, Beijing Daxing International Airport. The world’s newest major airport, Beijing Daxing, opened for business in late September as China marked another major milestone in the modernisation and expansion of its aviation infrastructure. The new $12.9 billion gateway is one of […]
In the spotlight: Design & Build Airport Report: Erbil Special report: Sleep friendly airports Plus: ACI Asis-Pacific & Industry news Read the online issue: click here View from the top In her final article for Asia-Pacific Airports (APA) magazine, outgoing regional director, Patti Chau, reflects on her legacy at ACI and reports on the organisation’s ongoing regional and global advocacy […]
How is one of the world’s newest gateways, Erbil International Airport in Iraq, faring nine years after opening? Andrew Jones reports. Erbil International Airport in Iraq is one of the world’s newer gateways and an aviation success story in a country where success, development and progress are rarely found. This year despite a challenging operating […]
Gold Coast Airport in Australia has extended its partnership for passenger and baggage technology with global IT provider, SITA, until 2024. The new agreement continues the airport’s close relationship with SITA, which has been in place for more than 10 years. Gold Coast Airport uses SITA’s common-use platform, together with self-service bag drop and check-in kiosks. […]
News, views and reviews from ACI’s regional and global World Business Partners. Tech savvy travellers driving airport strategies The demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years to 2025, according to industry executives quizzed for SITA’s new […]
Asia-Pacific Airports takes a closer look at plans to enhance the retail offering at Riyadh’s King Khalid International Airport in Saudi Arabia. Passenger numbers are rising across the Middle East, and with forecasts predicting that this upward trajectory is set to continue in the long-term, many of the region’s airports are looking to expand their […]
The new Bottega Prosecco Bar has opened in Concourse at Dubai International Airport (DXB), marking the 25th opening of the successful format, five years after its debut. The venue, the brand’s second site in UAE, results from the partnership with global travel restaurateur HMSHost International. Eugene Barry, executive vice president, commercial, at Dubai Airports said: “We […]
What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s Kateryna Hess investigates. Customer experience (CX) has become a buzz word in today’s service industries from telecommunications, financial institutions and travel organisations to infrastructure providers. Consumers have become more connected and well informed about prices and […]
Smart-tinting glass can have a hugely positive impact on the airport experience for passengers and potentially boost commercial revenues, writes David Yim. Airports are some of the most visited places in the world, and they are expected to become even busier in the years ahead as they evolve into more than just transit hubs. The recently-opened Jewel at […]
Abu Dhabi Airports CEO, Bryan Thompson, tells us a little more about the type of F&B innovation we can expect to find in Abu Dhabi International Airport’s new Midfield Terminal. The new Midfield Terminal at Abu Dhabi International Airport is the culmination of decades of innovation in aviation. Abu Dhabi Airports has invested heavily in ensuring that the […]
Joe Bates takes a closer look at the opening of some innovative new retail/F&B outlets across the region. SSP to be key F&B operator at Beijing Daxing SSP Group has secured three contracts to open six food and beverage units at the new Beijing Daxing International Airport. As the key food and beverage operator at […]
