ACI World has today published its 2023 edition of the Airport Economics Report and Key Performance Indicators (KPIs), presenting a comprehensive view of the airport industry’s financial performance for the 2021 year. The annual Airport Economics Report presents an in-depth global analysis of airport industry revenues by source, costs, and related trends across the globe […]
Airports big and small across the world were today recognised for their customer service excellence throughout 2022 in ACI’s annual Airport Service Quality (ASQ) awards. Winners ranged from the big hubs of Istanbul and Rome-Fiumicino in Europe; Dallas/Fort Worth and San Francisco in the US; and Singapore Changi and Shenzhen Bao’an in Asia-Pacific to some […]
The 2022 ACI Africa/World Annual General Assembly, Conference and Exhibition (WAGA) is underway in Marrakech, Morocco. More than 500 delegates are in attendance at this year’s event, hosted by Morrocco’s Office National Des Aéroports (ONDA), under the theme of the ‘Sky’s the limit: Discovering opportunities within change’. During the opening ceremony, delegates were welcomed by the Minister […]
On the eve of the 41st ICAO Triennial Assembly, Airports Council International (ACI) is calling on States to adopt an ambitious environmental agreement. ACI World director general, Luis Felipe de Oliveira, said: “The adoption of an ambitious environmental agreement at the ICAO 41st Triennial Assembly fully aligned with the Paris Agreement and the aviation industry’s […]
Seoul’s Incheon International Airport (ICN) has became the first airport in the world to achieve the new Level 5 status in ACI’s Airport Customer Experience Accreditation programme. The announcement was made today at the ACI Customer Experience Global Summit in Kraków. Incheon dominated ACI World’s annual customer service excellence awards the early years, being named the […]
ACI World’s vice president for economics, Patrick Lucas, considers the impact COVID has had on the finances of the world’s airports and the economic challenges ahead. Every couple of years ACI World, and its industry partners under the umbrella of the Air Transport Action Group (ATAG), release the Aviation: Benefits Beyond Borders report, a publication […]
Airport World reviews some of the highlights of the recent ACI-LAC/World Annual General Assembly, Conference & Exhibition in Cancún. Aviation leaders from across the globe gathered in Cancún in November for the ACI-LAC/World Annual General Assembly, Conference & Exhibition, and for the more than 300 delegates lucky enough to be in Mexico, it provided the […]
The 2021 ACI World/Latin America and the Caribbean (LAC) Annual General Assembly, Conference and Exhibition has officially begun in Cancún, Mexico. More than 300 aviation leaders from around world were welcomed by the Subsecretary of Transport of Mexico, Carlos Alfonso Morán Moguel; secretary general of ICAO Juan Carlos Salazar Gómez; ACI World chair and CEO […]
Guangzhou Baiyun (CAN) in China continues to hold off Hartsfield-Jackson Atlanta (ATL) in the US for the title of busiest passenger airport on the planet, according to the latest traffic figures from ACI World. Indeed, Chinese airports accounted for seven of the top ten busiest airports in the world for passenger traffic in the first […]
ACI World has launched comprehensive guidance to help airport executives incorporate sustainability at the core of their strategies as they work towards long-term recovery. The ACI World Sustainable Recovery Best Practice highlights the advantages of incorporating sustainability in recovery plans including access to funding through government relief packages and sustainability-linked bonds, as well as further […]
It might not seem like a priority right now, but ACI World today revealed that more than $2.4 trillion will have to be spent on enhancing the infrastructure of the world’s airports by 2040 in order to meet future demand. The size of the task ahead, which will include modernising existing facilities as well as […]
ACI World has announced that its industry-leading Customer Experience Global Summit will return in September 2021 to be hosted as a hybrid event in Montréal, Canada. The third edition of ACI World’s Customer Experience Global Summit will be held at Montreal’s Palais des Congres on September 8 and 9, exploring the theme Gateway to the […]
