Airport World discovers that lounge operators continue to up their game and invest in new facilities to meet growing demand from travellers that are looking to enhance their airport experience. It has been a busy year to date for the Plaza Premium Group, which has announced the opening or planned introduction of a number of […]
The new $12.5 billion gateway will transform air travel to Ethiopia and potentially the African continent. Ethiopian Airlines Group has begun construction of what could eventually be African continent’s largest airport in Bishoftu, around 40 kilometres south of the Ethiopian capital Addis Ababa. If all goes to plan, upon completion of Phase One of its […]
Airport World provides an update on the use of autonomous vehicles at Singapore Changi, Newark Liberty, Cincinnati/Northern Kentucky and East Midlands airports. UISEE Technologies has provided Singapore Changi with its first fleet of fully driverless autonomous tractors. After nearly a year of rigorous trials covering more than 5,000 test trips, two autonomous tractors are now […]
ACI World’s ASQ Customer Experience Awards and Skytrax’s annual World Airport Awards recognise customer service excellence. We review the results and winner reaction. It could be argued that winning either an ASQ Customer Experience Award from ACI World or being a Skytrax champion is the ultimate endorsement of an airport’s hospitality as it simply couldn’t […]
Joe Bates takes a closer look at a host of new initiatives and services focused on making airport journeys easier and more enjoyable for all. Not every airport might know it or even appreciate it, but they are very much in the hospitality business, and the better job they do at looking after their guests […]
New infrastructure, all-time high passenger numbers and a growing route network ensure that Antalya Airport has begun 2026 in good shape, writes Joe Bates. Antalya Airport (AYT), the main gateway to the Turkish Riviera, handled a record breaking 39.2 million passengers and 229,000 flights in 2025. The new high – which is 3% more than […]
VIEW THE ISSUE HERE Airport Profile: Antalya Award Winners: ASQ & Skytrax Plus: Autonomous Vehicles; Combatting Retail Theft; Cargo Security & Legal Assistance Highs and lows Editor, Joe Bates, reflects on the positivity of attending a major aviation event, the impact of conflict in the Middle East, and the hospitality theme of this issue. It […]
The final few months of 2025 were good ones for SITA, which signed a Memoradum of Understanding (MoU) with Abu Dhabi Airports to develop an Intelligent Total Management (iTAM) platform and saw its technology play a key role in the successful opening and operation of Cambodia’s new Techo International Airport. With global passenger numbers rising […]
We provide a snapshot of the latest news stories and features from some of the companies that support the growth and development of the world’s airports. FAST FACIAL IMAGE CAPTURE AND TRAVELLER VERIFICATION With the EU EES in operation, and countries worldwide implementing similar entry/exit systems, airports and border agencies are exploring the most efficient […]
We provide a snapshot of the latest news stories and features from some of the companies that support the growth and development of the world’s airports. TRANSFORMING SECURITY OPERATIONS AT BRISBANE AIRPORT Copenhagen Optimization has deployed two modules from its Better Airport software suite at Brisbane Airport, introducing a data-driven framework to strengthen the airport’s […]
We provide a snapshot of the latest news stories and features from some of the companies that support the growth and development of the world’s airports. CLEAR CHANNEL EXTENDS MWAA PARTNERSHIP Clear Channel Outdoor’s Airports Division has agreed a 10-year contract (with a five-year renewal option) with the Metropolitan Washington Airports Authority (MWAA) to continnue […]
Busan in South Korea hosted the third instalment of ACI’s Airports Innovate conference. Editor, Joe Bates, was there to report on some of the conference highlights. Airports Innovate may only be a few years old, but it has quickly established itself as one of ACI’s most dynamic conferences, giving participants a glimpse of some of […]
