IN THE KNOW
ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, discusses the publication of a new guide designed to help airports better understand passenger profiles and motivations. We have launched...
THE TRUTH IS OUT THERE
Brüel & Kjær’s Mike Rikard-Bell discusses how technology is helping keep residents informed of aviation’s noise mitigation efforts and dispel the misconception that ‘annoyance’ is simply about exposure. It’s over...
ENJOY THE RIDE – HARLEY-DAVIDSON ARRIVES AT MUMBAI-CHHATRAPATI SHIVAJI INTERNATIONAL AIRPORT
Harley-Davidson’s first merchandise-only showroom, Mach-1, has joined the growing list of global brands in Mumbai–Chhatrapati Shivaji International Airport’s Terminal 2. According to the airport, the 500sq ft showroom will “give...
UNIQUELY NEW ZEALAND
Gez Johns provides an update on the ongoing upgrade and expansion of the terminal building at Auckland International Airport. Once considered something of an outlier in the Pacific, Auckland Airport...
SYDNEY AIRPORT LAUNCHES REAL-TIME FLIGHT INFO SERVICE FOR PASSENGERS
Sydney Airport has launched an innovative new service offering tailored, real time flight information to passengers via social media to further enhance the customer experience. The airport has partnered with...
THE NEXT STEP
Asia-Pacific Airports finds out more about the blueprint for a pioneering aerotropolis development at Kuala Lumpur International Airport. Malaysia Airports has unveiled plans for what it claims is its “most exciting...
CHINA’S AIRPORTS CONTINUE TO INVEST IN NEW TECHNOLOGY
The latest Airport IT Trends Survey reveals that China’s airports continue to invest in new capacity enhancing technologies. The world’s airports are expected to invest more than $9 billion on...
OUT TO IMPRESS
With plans for a three runway system, Terminal 4 nearing completion and a seemingly never ending desire to introduce innovative new services, these are exciting times for Singapore Changi Airport,...
HONG KONG INTERNATIONAL AIRPORT REPORTS STRONG 2016 TRAFFIC GROWTH
Hong Kong International Airport handled an all-time high of 70.5 million passengers (+2.9%), 411,530 aircraft movements (+1.4%) and 4.5 million tonnes of cargo (+3.2%) in 2016. Fred Lam, CEO of...
ACI ASIA-PACIFIC NEWS
It was a busy end to 2016 for ACI Asia-Pacific with a series of events, visits and other initiatives taking place across the region, writes Vivian Fung. October’s ACI Asia-Pacific...
ASIA-PACIFIC REGIONAL NEWS
A snapshot of some of the biggest stories from across the region. Shape of things to come in Shenzhen Shenzhen Bao’an International Airport’s new Satellite Concourse promises to be one...
BACK TO THE FUTURE
Asia-Pacific Airports editor, Joe Bates, reflects on some of the success stories of 2016 and the need for new infrastructure to meet future demand. The end of one year and the...