IN THE MOOD
Is it time for airports to introduce mood managers to ensure the right ambience at airports? Martijn Steur investigates. We are people; we are ruled by the mood we’re in. ...
DXB ON TARGET TO HANDLE NEARLY 90 MILLION PASSENGERS IN 2017
The world’s busiest international gateway, Dubai International Airport (DXB), continues to grow with a record 22.4 million passengers (+7.4%) passing through its facilities in the first quarter of 2017. The...
ACI APA 2017, ISSUE 01
In the spotlight: Cultural awareness Airport report: Doha Special report: ASQ Winners Plus: ACI Asia-Pacific news & World Business Partners Read the online issue: click here View from the top Regional director, Patti...
THE NEW DYNAMIC
Outbound travel numbers from Asia-Pacific’s emerging markets will grow twice as fast as those from developed countries over the next five years, according to a new report. China is expected...
ALL ABOUT RESPECT
Brisbane Airport Corporation’s environment and sustainability manager, Wendy Weir, reflects on its efforts to ensure that it operates a culturally aware gateway. Regardless of how experienced the traveller is or...
ACI’S AIRPORT CARBON ACCREDITATION PROGRAMME GOING FROM STRENGTH TO STRENGTH IN ASIA-PACIFIC
ACI Asia-Pacific is confident that the ever growing list of Asia-Pacific airports joining aviation’s airport carbon accreditation programme demonstrates the region’s commitment to the environment.Last week in Doha, Qatar, 11...
EMBRACING OUR DIFFERENCES
Chris Crampton, chairman of the UK and Ireland Chapter of the Pacific Asia Travel Association (PATA), considers the importance of cultural awareness in the Asia-Pacific region. Beyond a basic desire...
THAT WINNING FEELING
Asia-Pacific gateways once again lead the way in ACI’s Airport Service Quality (ASQ) customer satisfaction awards, winning all the global best airport by size categories. There is clearly no stopping...
MAKING AN IMPRESSION
How is Hamad International Airport faring three years after opening? Chief operating officer, Badr Mohammed Al-Meer, brings Joe Bates up to speed. It maybe just three years old but Qatar’s...
ASIA-PACIFIC REGIONAL NEWS
A snapshot of some of the biggest stories from across the region. First anniversary for Dubai International’s Concourse D Dubai International Airport (DXB) celebrated the first anniversary of its impressive...
HYDERABAD LAUNCHES NEW CUSTOMER SERVICE PROGRAMME
Hyderabad’s Rajiv Gandhi International Airport has unveiled 50 new passenger service associates (PSAs), whose sole task is to assist and help travellers as they journey through the fast growing Indian gateway....
TRAFFIC RECORDS KEEP TUMBLING AT DUBAI INTERNATIONAL AIRPORT
Passenger traffic at Dubai International Airport (DXB) continued to grow steadily in February rising 8.8% to 6.9 million, according to the monthly traffic report issued by Dubai Airports today. The...