New research by Amadeus indicates that 90% of travellers would be comfortable using a digital health passport for future travel. Indeed, the study, commissioned by Amadeus and delivered by Censuswide, claims that 41% of travellers were keen to book an international trip within six weeks of restrictions lifting. The study, says Amadeus, found that just […]
Allegiant Travel Company has announced plans to establish a base of operations at the South Terminal at Austin-Bergstrom International Airport in Texas. The Las Vegas-based company will invest $75 million to establish the new base in Austin, creating at least 89 high-wage jobs and housing three Airbus A320 aircraft. The company, which focuses on linking […]
Issue theme: Cargo Airport report: Bahrain & Anchorage Plus: ACI Asia-Pacific, Industry & WBP news READ THE ISSUE ONLINE DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on how ACI Asia-Pacific has stepped up its efforts to support its airport members and World Business Partners during the COVID-19 pandemic. […]
Dubai-based marhaba, dnata’s airport hospitality brand, has unveiled a brand-new design and experience at one of its flagship Dubai International Airport (DXB) lounges after an extensive renovation. As a result, it boasts that travellers can expect an entirely new lounge experience at Dubai International Airport’s Terminal 3. A highly-anticipated, bespoke feature for the Dubai market […]
San Francisco International Airport (SFO) has announced the expansion of its industry-leading plastic-free policy to prohibit the sale of any beverages in plastic bottles. In August 2019, SFO became the first airport in the world to prohibit the provision or sale of single-use water bottles in plastic or aseptic paper packaging. This policy has now […]
Leisure travel in America will push the US domestic airline industry to a COVID recovery by early 2022, according to a new report from consulting firm Oliver Wyman. “A year ago, we would have thought that a full domestic recovery in this timeframe for the US was almost impossible, but the combination of pent-up demand, economic […]
Airport World reviews some of the latest security developments and news stories from across the globe. Baltimore/Washington International Thurgood Marshall Airport (BWI) has launched a pilot programme that uses innovative technology to provide social distancing information and assessment for customers at security checkpoints. The project uses Light Detection and Ranging (LiDAR) technology and sophisticated software […]
Despite today’s tough operating climate, airports continue to invest in new infrastructure to enhance their capabilities. Joe Bates takes a closer look at some of the most exciting recent developments. Recent announcements about a number of potentially game-changing infrastructure development projects in Europe, North America, Asia and the Middle East shows that despite the continued […]
London City Airport (LCY) has renewed its commitment to supporting its local communities in East London with the launch of the London City Helpers programme. The new programme, delivered in partnership with the East London Business Alliance (ELBA) and with support from other community partners, will see the airport deliver bespoke engagement activities in the […]
Incheon International Airport, arguably the Airport Service Quality (ASQ) king of recent years, has become the first gateway to achieve a new Level 4 status in ACI’s Airport Customer Experience Accreditation programme. Since ACI launched the world’s first Airport Customer Experience Accreditation programme in 2019, 45 airports around the world joined the programme to improve […]
Continuing to prioritise customer service and listening to the needs of passengers is more important than ever in these uncertain times, writes corporate affairs manager, Bojana Jeremic. With many borders still closed and travel restrictions in place, the recovery process and kick-starting travel is taking longer than we had anticipated. It is clear that people […]
ACI today announced that its world airport COVID-19 health measures data will now be displayed in Apple Maps, making it possible for travellers to more easily access airport health guidance and help prevent the spread of the pandemic. Now iPhone, iPad, and Mac users can simply search for an airport in Apple Maps and find […]
