Top UK airport ranking for London City and London Luton airports
London City Airport (LCY) and London Luton Airport (LTN) have been ranked the top two gateways in the UK by Conde Nast Traveller as part of their Readers’ Choice Awards.
London Luton – or LLA as it prefers to call itself – has held the second place spot for the last three years.
The airport’s chief executive, Alberto Martin, commented: “Conde Nast Traveller is one of the most inspirational travel magazines in the world, and to be recognised in a top spot by the readers of the publication is a real honour.
“Our mission at London Luton Airport is to deliver a consistently smooth and friendly travel experience, and we are delighted that our passengers are recognising our commitments through this award.”
He points out that LLA had a successful summer period, welcoming 4.3 million passengers, during which time the average wait times at its security checkpoint was just eight minutes.
The top five best airports in the UK according to the poll are (1) London City; (2) London Luton; (3) Edinburgh; (4) London Heathrow; and (5) Glasgow.
The Readers’ Choice Awards is one of the longest-running awards in the travel industry and cover all aspects of travel, recognising the world’s best hotels, resorts, countries, cities, islands, airlines, airports and cruises and provide a snapshot of where and how people travel.
Earlier this week, LCY unveiled plans to invest £12 million on refurbishing its departures area to enhance the customer experience for its passengers and celebrate London businesses and brands.
According to LCY, the upgrade – being carried out in partnership with SSP, Lagardère Travel Retail and WHSmith – will see the installation of more seating, two new “stylish dining experiences”, duty free expansion, new retail space, more washrooms and a brand-new look and feel throughout the departure lounge.
LCY CEO, Robert Sinclair, said: “Whilst Covid has postponed our plans to build an entirely new terminal building, it has not diminished our ambition to invest in providing a London centric experience we know passengers want and have been waiting for.
“Our recovery in 2022 has been strong, and we and our partners, want to be ready to deliver an even better service in 2023 for even more passengers.”