Vivian Fung rounds up all the latest news from ACI Asia-Pacific, including a report on its participation at the 53rd ICAO Conference of Directors General of Civil Aviation, Asia and Pacific Region. A busy few months for ACI Asia-Pacific culminated in representing the interests of our member airports at the 53rd ICAO Conference of Directors General […]
A snapshot of some of the biggest stories from across the region. Changi’s vision of the future Singapore Changi’s new Terminal 4 will provide passengers with a vision of the future in terms of its implementation of self-service facilities, according to operator, Changi Airport Group (CAG). “Based on current trends, airports of the future will […]
Sydney Airport has announced that Italian luxury brand Gucci will join the airport’s newly transformed T1 International fashion precinct in early 2017 in an Australian airport first. Established in Florence in 1921 and now one of the world’s most distinguished fashion brands, Gucci will join a premium collection of 13 new brands at Sydney Airport, […]
Recognising the positive impact wayfinding has on passengers can help airports better manage their customer experience and boost revenues, writes James Ackomann. Being able to navigate your way through any building is important. If that building is an airport moving millions of passengers through often-unfamiliar environments, processes, procedures and languages, the need for good wayfinding […]
Hong Kong International Airport is today celebrating another major environmental milestone – reducing its carbon intensity by 25.6% per passenger or 100kg of cargo in 2015, compared with 2008 levels. This achievement surpassed the original target of reducing carbon intensity by 25%, set in 2010. Operator Airport Authority Hong Kong and its business partners have […]
Vietnam’s ambition to become a regional hub for passenger and cargo traffic has been boosted by a Dutch-Vietnamese government programme to co-operate on aviation and airport development across the country. Earier today a Memorandum of Understanding (MoU) was signed by Civil Aviation Authority of Vietnam (CAAV) director, Lai Xuan Thanh, and Royal HaskoningDHV’s director and […]
Dubai Airports will partner with Huawei to design and build the world’s first Tier III certified Modular Data Centre Complex (MDCC) at Dubai International Airport (DXB). The new facility will serve the world’s busiest international airport. On average, almost 230,000 passengers pass through DXB per day and growing towards 325,000 per day by 2023, making […]
The Association of Asia Pacific Airlines (AAPA) has welcomed ICAO’s decision to put in place the world’s first carbon offsetting scheme for any global sector. “The aviation sector has committed to ambitious environmental targets, and has been successfully pursuing a four pillar strategy including technology, operations and infrastructure improvements,” says AAPA director general, Andrew Herdman. “This landmark […]
Hyderabad–Rajiv Gandhi International Airport has unveiled a new ‘chill-out zone’ for passengers based around its new Island CafĂ© & Bar. According to operator, GMR Hyderabad International Airport Ltd (GHIAL), its addition offers international departing passengers with an “exciting options of food and beverages in an innovatively carved out ambience making their visit at Hyderabad Airport worth cherishing”. […]
Australia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports. ACI’s Airport Service Quality (ASQ) customer satisfaction benchmarking programme is 10 years old this year and it marked the occasion with a record number of awards. Indeed, it was a case of […]
Vivian Fung provides an update on ACI’s Airport Carbon Accreditation programme, which is now so popular in Asia-Pacific that a quarter of all passengers pass through a certified gateway. Maldives milestone The construction contract for the new $800 million terminal at Ibrahim Nasir International Airport in the Maldives has been awarded to the Saudi Binladin […]
Bahrain International Airport looks a little more colourful today following the opening of a Candy Cloud outlet. Unveiled by Bahrain Duty Free, the 60sqm store is located on the main passenger walkway of the departures retail area and, according to its operator, is home to “top toy and confectionery brands, and the range is aimed at […]
