In the spotlight: Retail/F&B Airport Report: Brisbane Special report: Customer service Plus: Regional & Industry news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on ACI Asia-Pacific’s advocacy efforts at ICAO conferences and meetings, the developing Central Asia region, latest traffic trends and upcoming events. Regional News A snapshot of some of the […]
VIEW THE ISSUE HERE Theme: IT Innovation Airport report: Bogotá Special report: SMART Airports review Plus: People-friendly design & branding Airport World editor, Joe Bates, reflects on the enabling power of new technology at the same time as not forgetting the importance of the human touch in air travel. The IT crowd If I am being perfectly honest here, given the choice, I […]
VIEW THE ISSUE HERE In the spotlight: Customer service Airport report: Munich Special report: Passenger facilitation Plus: F&B innovation & Industry news Airport World editor, Joe Bates, reflects on how the aviation industry’s attitudes towards customer service and the airport experience have changed over the years. Never ending journey Arguably one of the easiest ways of showing how airport attitudes towards customer service […]
VIEW THE ISSUE HERE In the spotlight: New revenue streams Airport report: El Paso Build & design: Israel’s new airport Plus: Airport seating, Brands and Frankfurt’s Terminal 3 Airport World editor, Joe Bates, reflects on the importance of income earned from non-aviation related activity in this ‘new revenue streams’ themed issue. Big business It seems hard to believe, but the […]
Focus on: Cargo In review: ACI Asia-Pacific/World Conference Special report: Jewel Changi Airport Plus: ASQ Winners & Industry news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on her decision to leave her post at the end of the year, ACI Asia-Pacific’s important advocacy role and looks forward to some future events. Regional […]
VIEW THE ISSUE HERE In the spotlight: Marketing & Communications Airport report: Helsinki In review: Airport Economics & Finance Conference and ACI Asia-Pacific/World Annual General Assembly Plus: ASQ winners & Investing in Africa Airport World editor, Joe Bates, reflects on the importance of good public relations in this ‘marketing and communications’ themed issue. Good impressions Despite writing about aviation for the best part of […]
Focus on: IT innovation In the spotlight: Hong Kong International Airport Design & Build: Van Don & Chengdu Tianfu Plus: Retail/F&B enhancements & Industry news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on the important advocacy role of ACI and looks ahead to another busy and exciting year for the Asia-Pacific […]
VIEW THE ISSUE HERE In the spotlight: Investing in airports Airport report: Hong Kong Special report: The digital marketplace Plus: Route development & Autonomous vehicles Editor, Joe Bates, reflects on the investor appeal of the world’s gateways in this ‘Investing in airports’ themed first issue of 2019. Time to invest One of the first articles I was asked to […]
VIEW THE ISSUE HERE Issue theme: Design & Build Airport report: Dubai’s airport system Review: The Trinity Forum Plus: NEXTT, People matters & ACI’s WBPs Editor, Joe Bates, reflects on the opening of Istanbul’s new mega hub in this ‘Design & Build’ themed 2018 year-end issue of Airport World. Building for the future The recent first phase opening of […]
Spotlight on: Award winning airports Featured airport: Hyderabad-Rajiv Gandhi Event review: The Trinity Forum Plus: Innovative retail & Airport IT trends Read the online issue: click here View from the top Regional director, Patti Chau, provides her thoughts on an exciting and productive end to 2018 for ACI Asia-Pacific. Exciting times Airport retail and F&B innovation was top of the […]
In the spotlight: Planning & Design Airport report: Honolulu Special report: Catering to the elderly Plus: ACI Asia-Pacific, regional & industry partner news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on the importance of supportive regulation for aviation and one of the busiest ever years for ACI Asia-Pacific and industry events. News A snapshot of some of […]
VIEW THE ISSUE HERE In the spotlight: Retail and F&B innovation Airport report: Miami Special report: Airport art Plus: Digital transformation & Airport integrators Editor, Joe Bates, reflects on the ever-evolving airport dining and shopping experience in this ‘retail/F&B innovation’ themed issue of Airport World. Food for thought Food is a subject that’s close to all of our hearts, […]