IT INNOVATION
From frequent flight delays or cancellations to an increase in the number of unruly passengers the rebound in air travel this summer came with significant challenges, writes James Pacansky, CFO of Erie Regional Airport Authority. The Delta variant has already injected more uncertainty into the future of travel, while the forecast is unclear about the […]
Amadeus’ touchless bag drop technology is being trialled at London’s Heathrow Airport. The technology uses proximity sensors to allow passengers to check-in their luggage without touching the screens on the kiosks. The new contactless experience has initially been installed on six of Heathrow’s Auto Bag Drop (ABD) units provided by ICM Airport Technics, an Amadeus […]
Iyad Hindiyeh, Amadeus Airport IT’s senior vice president for strategy and marketing, considers some of the integration challenges and opportunities facing airports today. Airports are extremely complex operational environments with many different applications that need to share information in order to deliver a safe and efficient service, therefore the integration of the IT systems governing […]
Hong Kong’s largest independent cargo handler, Hong Kong Air Cargo Terminals Limited (Hactl), has taken its first step into robotics with the opening of a new Automated Parts Store (APS) for its giant container and loose cargo handling systems. The new, robotically-operated parts dispensing system enables urgently-needed spares to be quickly accessed around the clock, […]
Enhanced wireless networks are key to enabling the digitalisation of airports and taking performance and safety to the next level, writes Nokia’s global aviation practice lead, Richard van Wijk. Given its reliance on the movement of people, it is little wonder the aviation industry was among those hit hardest by the pandemic. Countries locked down, […]
Frequent flyers on Star Alliance member airlines will soon be able to use their biometric identity across any participating airline at any participating airport following a new agreement between the world’s largest airline alliance, NEC Corporation and SITA. The agreement announced today is aimed at accelerating the availability of biometric self-service touchpoints across Star Alliance’s […]
London Luton Airport (LLA) has announced the adoption of a number of new digital services to improve the passenger experience as well as the introduction of new software designed to automate the billing of the airport’s aeronautical revenues. The new digital services include the introduction of unlimited 10mb/s Wi-Fi across the terminal building, the creation of […]
Kosovo’s Pristina International Airport – Adem Jashari has enhanced its self check-in options for passengers by rolling out Auto Bag Drop (ABD) units across its terminal. The new additions – 10 ABD units from ICM Airport Technics, an Amadeus company – are part of the latest technology upgrade by Limak Kosovo International Airport JSC, which […]
Amadeus has signed a new long-term partnership with Cambodia Airports to provide it with a cloud platform that it believes will make it easier for the operator to realise its strategic vision. The IT giant is confident that the introduction of it fully integrated cloud platform for airport passenger services at Phnom Penh, Siem Reap […]
Hamad International Airport’s senior vice president for technology and innovation, Suhail Kadri, discusses his gateway’s IT strategy. What is your airport’s philosophy/strategy when it comes to the trial and introduction of new technology? We are committed to harnessing the power of digital innovation and technology to deliver the passenger experience and operations of a true […]
Amadeus has announced that it is to work even closer with ground handler and air service provider, dnata, in support of its drive for “greater standardisation” of the systems used across its global operations. As a result, Amadeus will continue to power dnata’s innovative centralised load control service for airlines at Dubai International Airport (SXB) […]
Helsinki and ten other Finavia operated airports in Finland are set to embrace cloud technology in a pioneering move to combat COVID-19 disruption and better equip them for future growth. According to IT partner, Amadeus, cloud solutions will help deliver an exceptional check-in and boarding experience at Finland’s gateways and accelerate innovations like contactless payment […]
