Investing in sustainability
Carlos Kaduoka, SITA’s head of business strategy for airports, considers how new technology will play a key role in helping airports respond to...
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COME SHOP WITH ME
Fluent Commerce’s senior vice president of global sales, Rob Shaw, suggests some potential solutions to create a seamless airport shopping experience. The COVID-19...
Forward thinking
As borders begin to re-open, is it time for APAC airports to reconsider how they will look and digitally interact with passengers in...
Heathrow to impose summer capacity cap to cope with rising demand
London’s Heathrow Airport has taken the dramatic step of imposing a capacity cap this summer to ensure that it offers “better and more...
HOSTING JOYFUL CONNECTIONS
Dato’ Iskandar Mizal Mahmood, managing director of Malaysia Airports, talks to Joe Bates about his company’s customer service strategy, ASQ successes and recovering...
New interactive gallery to promote attractions of Changi Precinct
Singapore’s gateway to the world has stepped up the promotion of its Changi Precinct, which it hopes will prove a big hit with...
New interactive gallery promotes attractions of Changi Precinct
Singapore’s gateway to the world has stepped up the promotion of its Changi Precinct, which it hopes will prove a big hit with...
CHRISTCHURCH AIRPORT: LEAN AND GREEN
Christchurch Airport has never lost sight of its sustainability goals and is now arguably the greenest gateway on the planet, writes Joe Bates....
Passengers embracing mobile and touchless technologies – new survey
SITA’s 2022 Passenger IT Insights research, published today, highlights pent-up demand for both business and leisure travel emerging from the pandemic, with passengers further embracing...
Plans in place to ensure Dublin copes with busy summer
Dublin Airport has reiterated its confidence in its current plan to avoid cutting any flights this summer. The Irish gateway notes that during...
CAA tells Heathrow to reduce passenger fees
London’s Heathrow Airport has reacted with dismay to the Civil Aviation Authority’s demand to reduce its passenger charges every year until 2026. The...
Europe’s recovery from pandemic uneven and difficult – new connectivity report
On the eve of its 32nd Annual Congress and General Assembly, ACI EUROPE today published its Airport Industry Connectivity Report for 2022, which...
