Innovation, capacity challenges, sustainability and the customer experience were just a few of the topics on the agenda at this year’s ACI Asia-Pacific/World Annual General Assembly, Conference & Exhibition in Hong Kong, writes Joe Bates. Hopes were high that this year’s joint ACI Asia-Pacific/World Annual General Assembly Conference & Exhibition in dynamic Hong Kong would […]
Joe Bates picks out some of the highlights of the recent ACI Airport Economics & Finance Conference and Exhibition in London. Paradigm shifts in the airport business’, was the theme of this year’s Airport Economics & Finance Conference and Exhibition in London, which started with keynote addresses from ACI’s leaders and ended with lively debates […]
Richard Plenty and Terri Morrissey provide their thoughts on self-development. Earlier in our careers, we often came across organisation leaders who believed that people didn’t need to learn anything new once they had graduated from college and that any subsequent training and development was a waste of time. In their opinion, a career should be […]
Airport World provides a snapshot of the latest route development news from Malta, Brisbane, Athens and Nice Côte d’Azur airports. Malta magic Its expanding route network and the growing year-round appeal of Malta means that the island nation’s international airport is already so confident of a good 2019 that it has predicted that a record […]
ACI World director general, Angela Gittens, sets the scene for the upcoming Airport Economics & Finance Conference in London, where the theme of the event is ‘Paradigm shifts in airport business’. The airport industry must continue to anticipate and adjust to changes in the wider world as it fulfills the demands of its customers and communities, safely, […]
Richard Plenty and Terri Morrissey provide their thoughts on wayfaring. Navigating your way through an airport can be an anxiety provoking experience. It’s an activity often undertaken under less than ideal conditions – when we are tired, we have arrived late at night somewhere and the airport is deserted, or we have to rush to get another […]
The latest news from ACI’s World Business Partners Big and clever Hamad International Airport (HIA) has announced the successful completion of the first major phase of its Smart Airport programme, which will enable Qatar Airways to process more than 25% of its passengers using self-service check-in and bag-drop facilities. In partnership with SITA and CCM, the […]
Founder and CEO of the Plaza Premium Group, Song Hoi-see, reflects on his company’s 20th anniversary and expanding business portfolio. What gave you the idea to start your own independent pay-to-use airport lounge business? The idea came from a personal need not being met. Twenty years ago lounges were only available to business and first-class […]
