ACI’S WORLD BUSINESS PARTNER NEWS
The latest news from ACI’s World Business Partners
Big and clever
Hamad International Airport (HIA) has announced the successful completion of the first major phase of its Smart Airport programme, which will enable Qatar Airways to process more than 25% of its passengers using self-service check-in and bag-drop facilities.
In partnership with SITA and CCM, the Doha located gateway has successfully commissioned 62 next-generation self-service check-in kiosks and 12 self-service bag drops that boast future biometric technology capability.
The kiosks are spread across the departures check-in hall and enable passengers to check-in, print boarding passes and bag tags; tag their bags; and drop them at the bag drop before proceeding to border control.
A mobile Automated Visa Document Check, which is the first of its kind in any major airport worldwide, has also been implemented which enables ground services agents to check a passenger’s visa documentation before continuing their journey.
HIA’s chief operating officer, Badr Mohammed Al Meer, remarked: “In line with our vision and strategic plan, we continue to invest in customer-centric innovative technology to provide a fast, seamless and enjoyable travel experience and be the airport of choice for our discerning customers.”
Texas HQ for Ferrovial’s US operation
Ferrovial Airports, one of the world’s leading private airport investors and operators, has announced the opening of its US-based headquarters in Austin, Texas. The new office will allow Ferrovial to focus on its activity in the airport industry in North America and establish a strong local presence.
Ferrovial Airports has been part of the aviation industry since 1998 and has more than 20 years’ experience in investing, developing and operating 34 airports around the world.
It is currently the largest shareholder at Heathrow Airport, and has a 50% stake in Glasgow, Aberdeen and Southampton airports in the UK. In addition, Ferrovial Airports leads Great Hall Partners, a partnership for the remodelling and commercial operation of the Great Hall in Denver International Airport’s Jeppesen Terminal.
The Denver deal includes a 34-year contract to manage and maintain the commercial operation of the Great Hall upon completion of the renovation. The Great Hall project broke ground in July 2018 and is slated for completion in late 2021.
“The US is a strategic growth market for Ferrovial Airports as we expect public private partnerships (P3s) to arise in the coming years,” says Jorge Gil, CEO for Ferrovial Airports.
“Establishing a US headquarters in Austin demonstrates our long-term commitment to the North American market.”
ICM Airport Technics Australia
Location: Botany, NSW, Australia
Contact: Tim Kotlar, general manager sales
ICM Airport Technics is a global company that specialises in the provision of self-service baggage solutions for airports and airlines. Since 2009, ICM has led the way with the most comprehensive range of self-service bag drop products to suit a large range of client needs and budgets. Having processed more than 60 million bags worldwide, ICM is the established global leader in providing airports with either retro-fitted or replacement type Auto Bag Drop (ABD) units. As the name suggests, ICM’s mission is to continually develop innovation that creates movement. ICM operates globally with offices in Australia, France, Singapore, Japan, UK and the USA.
Location: Calabasas, CA, USA
Contact: Samir Chada, director, business development
Headquartered in California, with additional locations in the Netherlands, Mauritius and Mexico, ProDIGIQ is a technology company focusing on innovative products and services for airports. Our expertise is in operations management, safety management, lease management, maintenance management, flight information display, flight tracking, and mobile technology. With a pending patent, ProDIGIQ offers innovative products including Notice of Violation System, Operations Management System, Safety Management System, Lease Management System, Computerized Maintenance Management System, FIDS/BIDS/GIDS, Flight Tracker, and Mobile Apps/Websites.
Morten Beyer & Agnew
Location: Arlington, VA, USA
Contact: Anne Correa, director, airline and airport services
Morten Beyer & Agnew (MBA) helps leaders in all facets of the aviation industry solve some of their toughest problems and capture their greatest opportunities. MBA provides a wide range of valuation services for tangible and intangible assets. Recognised as a premier aviation consulting firm, MBA’s team brings over 150 years of combined industry experience to public and private clients. MBA’s services include route development, traffic forecasting, market studies and airport valuations.