NON-AERONAUTICAL REVENUES, RETAIL/F&B Post-pandemic mega trends for travel retail 21 Jun 2021 Staff reporterChanging consumption patterns due to the global pandemic is causing the emergence of new mega trends in travel retail, according to the latest...
APA2 2021, ASIA-PACIFIC & MIDDLE EAST Expansion on the horizon 21 Jun 2021 Joe BatesWith new owners and a capacity doubling new terminal on the way, the future looks bright for Kazakhstan’s Almaty Airport, writes Joe Bates....
CUSTOMER SERVICE, WORLD BUSINESS PARTNERS Tokyo Narita deploys new customer feedback technology 18 Jun 2021 Staff reporterCustomer feedback provider, HappyOrNot, has installed its smiley push button machines at Tokyo’s Narita International Airport ahead of the city hosting the Summer...
BLOGS, PASSENGER FACILITATION Scenario planning will help airports cope with the expected Q3 upturn in traffic 18 Jun 2021 Eman Al-HillawiAs restrictions begin to ease in the UK and with many hoping that more countries will be added to the government’s green list,...
ASIA-PACIFIC & MIDDLE EAST, INFRASTRUCTURE DEVELOPMENT, SUSTAINABILITY Hong Kong cargo giant Hactl to open aircraft engine handling complex 17 Jun 2021 Staff reporterHong Kong Air Cargo Terminals Limited (Hactl) is making a bid to increase Hong Kong’s involvement in the movement of aero engines through...
CUSTOMER SERVICE, PASSENGER FACILITATION Slovenia’s Ljubljana Airport unveils new showpiece terminal 16 Jun 2021 Joe BatesLjubljana Airport today inaugurated its new 10,000sqm passenger terminal, although the Slovenian gateway’s key new asset won’t officially open to passengers until July...
SUSTAINABILITY ACI confirms airport industry’s commitment to net zero emissions by 2050 15 Jun 2021 Staff reporterACI World and the five ACI regions – in collaboration with members – have created a long-term carbon goal for their member airports....
TRAFFIC Traffic steadily rising at Quito International Airport 15 Jun 2021 Joe BatesQuito’s Mariscal Sucre International Airport today revealed that it has handled 1.1 million passengers since reopening for commercial flights a year ago following...
CUSTOMER SERVICE, IT INNOVATION, PASSENGER FACILITATION, WORLD BUSINESS PARTNERS Star Alliance airlines step up biometric identity programmes 15 Jun 2021 Staff reporterFrequent flyers on Star Alliance member airlines will soon be able to use their biometric identity across any participating airline at any participating...
PASSENGER FACILITATION, RETAIL/F&B, WORLD BUSINESS PARTNERS Travel retailer Gebr Heinemann ready to come back stronger 10 Jun 2021 Joe BatesTravel retail operator, Gebr Heinemann, has revealed that it is gearing up for aviation’s recovery and is in a good place to resume...
Salvador Bahia retains status as Brazil’s most sustainable airport 9 Jun 2021 Joe BatesFor the second running, Salvador Bahia Airport has been named as Brazil’s most sustainable airport by the National Civil Aviation Agency (Anac). The...
ASIA-PACIFIC & MIDDLE EAST, SUSTAINABILITY Airports confirm commitment to reach net zero carbon emissions by 2050 9 Jun 2021 Staff reporterACI Asia-Pacific welcomes the announcement that ACI World and the five ACI regions – in collaboration with members – have created a long-term...
