Errol McGlothan explans why strategic partnerships are cornerstone to the success of lounge operator, Airport Dimensions. In today’s fast-paced aviation sector, partnerships are becoming increasingly important in creating new opportunities and delivering progress. For Airport Dimensions, these alliances are not just simple business deals, they are at the heart of our approach to innovation and […]
Customer facilitation Richard Plenty and Terri Morrissey reflect on the importance of designing for a diverse range of travellers. A few years ago, one of the authors (Terri) badly sprained both of her ankles, luckily not at the same time, but within the same year. The experience of having to wear a specially designed boot […]
Honeywell Building Automation’s Alex Cowen considers how strategically utilising modern technological solutions can streamline airport operations. With global passenger traffic on the rise and demand for air travel reaching new heights in some countries, it is imperative that the aviation industry continues to innovate to keep up with demand and sustainably streamline airport operations where […]
We round-up some of the latest ACI World Business Partner stories from across the globe. Stantec to play key role in Newark AirTrain replacement project Stantec has been selected by the Port Authority of New York and New Jersey to lead preliminary and final design work for key elements of the planned $2 billion Newark […]
We shine the spotlight on the latest sustainability efforts of Munich, LaGuardia and Washington DC’s airports and a handful of the award winning projects in ACI Asia-Pacific and Middle East’s Green Recognition 2024 programme. Munich Airport trialling new sustainable energy system An innovative system for sustainable energy generation from both wind and solar power is […]
Elena Sorlini, managing director and CEO of Abu Dhabi Airports, tells Joe Bates more about the transformational benefits of Zayed International Airport’s new Terminal A and the company’s customer service strategy. Can you tell us a little more about Abu Dhabi Airports’ customer service philosophy and why you take good customer service so seriously? Passengers […]
Enhancing the passenger experience through new technology, facilities and services continues to be a key priority for the world’s airports. Joe Bates takes a closer look at some of the latest initiatives and awards. Robotic pods to enhance accessibility at YVR Vancouver International Airport (YVR) is to trial the industry’s first, autonomous, electric robotic ‘pods’ […]
We report on the latest news and developments from Amsterdam Schiphol Airport. Amsterdam’s Schiphol Airport (AMS) has long been one of the world’s most innovative hubs and a major economic generator for the Netherlands. It is arguably the pioneer of the airport city in terms of the co-ordinated development of non-aeronautical related facilities around the […]
The latest news stories from ACI World, ACI Asia-Pacific & Middle East, and ACI Latin America and Caribbean show that the focus is clearly on the sustainable growth and development of the world’s airports. Working to support aviation’s decarbonisation efforts ACI World and Airbus have signed a co-operation agreement to support the industry’s efforts to […]
Marnix (Max) Groot provides a snapshot of the major ongoing and planned airport development projects in South East and East Asia. Asia is a hotspot for infrastucture development projects with China, in particular, in the midst of a programme to upgrade its existing airports and build dozens more to give it the capacity to meet […]
Joe Bates looks back at some of the key moments from July’s SMART Airports & Regions Conference and Exhibition in Denver. Soaring outside temperatures and record visitor numbers that included 720 delegates and 62 exhibitors from across the globe really made July’s SMART Airports & Regions Conference and Exhibition in Denver, Colorado, one of the […]
Joe Bates takes a closer look at the different ways airports are introducing artwork into terminals and across the airport campus to create a destination in their own right and a unique experience for travellers. Embracing art in terminal buildings might not be the newest fad in the world, but it appears to be one […]
