Joe Bates looks back at some of the key moments from July’s SMART Airports & Regions Conference and Exhibition in Denver. Soaring outside temperatures and record visitor numbers that included 720 delegates and 62 exhibitors ...
Joe Bates takes a closer look at the different ways airports are introducing artwork into terminals and across the airport campus to create a destination in their own right and a unique experience for travellers. ...
ACI World director general and CEO, Luis Felipe de Oliveira, addresses the global challenge of passenger facilitation and ACI World’s commitment to building a more accessible and inclusive air transport system. This is my last ...
Pragma Consulting’s Mohamed Hisham considers how focusing on families can significantly boost the non-aeronautical revenue of airports. Airports are constantly looking for ways to improve their non-aeronautical revenue, and an important segment to focus on ...
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Amsterdam Schiphol Special report: Asia’s big build Plus: ACI News, Sustainability & SMART Airports review Everything counts Editor, Joe Bates, reflects on the importance of good customer service ...
