SSP has partnered with Asia Pacific Breweries Singapore (part of The Heineken Company) to open two Heineken World Bars in Singapore Changi Airport. The launch marks the debut of the Heineken World Bar concept in Asia. The first World Bar can be found in Terminal 2 towards Gate E, behind the Enchanted Garden. The second […]
A new satellite service is helping airports and airlines stay connected, even during blackouts, natural disasters, or in the most remote or infrastructure-limited locations. With the launch of SITA Managed Satellites, the technology leader claims that airports around the world can now maintain vital communication at all times. The fully managed service is now available […]
The Prime Minister of Singapore today officiated at the groundbreaking ceremony for Changi Airport’s new “mega terminal”, Terminal 5, which operator CAG states “will strengthen the gateway’s position as a leading air hub”. According to Changi Airport Group (CAG), T5 will be powered by state-of-the-art airport systems and extensive automation that will allow the airport […]
Restaurants, cafes, bars, fast food outlets and more are being invited to help create a diverse, world-class dining experience at Western Sydney International (Airport (WSI). Food and beverage operators that completed an extensive registration of interest process may now tender to join Western Sydney International (Nancy-Bird Walton) Airport (WSI) as part of its growing retail and […]
We shine the spotlight on the route development success of Sydney Airport, a milestone for Emirates and a number of new services launching across the region in 2025. HONG KONG AND ISTANBUL SUCCESS FOR SYDNEY AIRPORT Sydney Airport’s route network is being boosted by a second Hong Kong carrier and the news that Turkish Airlines […]
We report on some of the ways airports continue to raise the bar on customer service and reward reward staff who go the extra mile. BENGALURU-KEMPEGOWDA OPENS INDIA’S FIRST SENSORY ROOM In a step towards promoting inclusive air travel, Bengaluru’s Kempegowda International Airport (BLR) has introduced a first of its kind sensory room at an […]
ACI Asia-Pacific & Middle East (ACI APAC & MID) has contributed $50,000 to Airlink, a disaster logistics non-profit organisation, to support humanitarian relief efforts in Myanmar following the recent devastating earthquake. In addition, ACI APAC & MID has launched a campaign amongst its members in aid of the relief efforts in Myanmar. The funds raised […]
ACI Asia-Pacific & Middle East’s manager for communications and brand marketing, Yuman Lau, provides the quarterly news round-up. ADDRESSING DRONE INTRUSIONS AND LANDSIDE SECURITY CHALLENGES ACI Asia-Pacific & Middle East (ACI APAC & MID) addressed airport security challenges, focusing on landside attacks and drone intrusions at the 9th Annual Technical and Operational Meeting (ATOM) of […]
Airports across the region continue to upgrade their facilities to enhance their capacity and operational efficiency, writes Joe Bates. HAMAD CONTINUES TO ENHANCE ITS FACILITIES Hamad International Airport (DOH) has officially unveiled its new Concourses D and E as part of its latest terminal expansion programme. According to the gateway, both new additions are “designed […]
The impressive performance of Asia-Pacific and Middle East airports in ACI’s ASQ Airport Experience Awards demonstrates their commitment to customer service excellence, writes Joe Bates. Airports big and small from across Asia-Pacific and the Middle East once again led the way in ACI’s annual ASQ Airport Experience Awards, winning a total of 68 accolades across […]
ACI Asia-Pacific & Middle East today honoured three airports for their outstanding commitment to aerodrome safety with the presentation of its inaugural Safety Recognition Awards 2025. The awards were presented at the ACI Asia-Pacific & Middle East Regional Assembly, Conference and Exhibition in New Delhi, India. Dubai International (DXB) in the UAE, Bengaluru-Kempegowda (BLR) in […]
Newly appointed president of ACI Asia-Pacific & Middle East, SGK Kishore, aims to position airports as key drivers of economic growth while prioritising resilience, efficiency, and seamless passenger experiences, writes Sunil Subbaiah. CONGRATULATIONS ON YOUR APPOINTMENT AS PRESIDENT OF ACI ASIA-PACIFIC & MIDDLE EAST. HOW DO YOU ENVISAGE YOUR LEADERSHIP SHAPING THE REGION’S AIRPORT INDUSTRY? […]
