Joe Bates takes a whistle-stop tour across the Asia-Pacific & Middle East region to find examples of innovation and excellence in terms of hospitality and customer service initiatives. Ever inventive Changi Airport Group (CAG) has unveiled the world’s first outdoor bamboo garden at an airport. Located a short walking distance from the Hub & Spoke […]
Sumesh Patel, SITA’s president for Asia Pacific, considers some of the technologies that will transform the passenger experience at airports in the decades to come. The air traveller journey is entering its most profound transformation in decades, and across the Asia-Pacific region, airports face an unrelenting challenge of having to serve record numbers of travellers […]
The remarkable performance of aviation in Western Australia continues with Perth Airport posting a new all-time record for total passenger numbers for the second time in just four months. The total passenger numbers figure for October came in at 1.66 million, easily cruising past the previous record of 1.61 million which was only set in […]
The General Authority of Civil Aviation (GACA) has announced new record-breaking milestones in Saudi Arabia’s global connectivity performance, which has seen a continuous increase in passenger numbers and air connectivity. A total of 103.1 million passengers travelled via Saudi airports, while total flight movements reached 713,000, marking an increase of 9% and 5% respectively. The […]
The Sunshine Coast is set to make history, with Jetstar today announcing the launch of direct flights from Sunshine Coast Airport (SCA) to Singapore via Bali from early next year. Commencing in March 2026, the new service marks the first direct connection between the Sunshine Coast and Southeast Asia providing seamless access to one of […]
Dubai International Airport recently (DXB) transformed part of its airfield into a high-energy cycling arena as part of the Dubai Fitness Challenge (DFC). The extraordinary event, executed in collaboration with fitness studio CRANK, delivered one of the city’s most unique and highly anticipated fitness experiences. Returning for its second year, the DXB Runway Ride expanded […]
Newcastle Airport’s executive general manager for people and communications, Burcak Sezer, represented Australia on the international stage last week at the Future-Proofing Airport Development workshop in Singapore. Bringing together decision-makers from across the Asia-Pacific and hosted by the United Nations Institute for Training and Research (UNITAR), the two-day forum focused on how airports can leverage […]
Its opening may still be up to a year away, but preparations for the milestone are well underway at Western Sydney International (Nancy-Bird Walton) Airport with the ramp-up of its operational readiness programme. The programme will see ongoing trials carried out across the terminal and broader airport precinct over the months ahead. At the same […]
Today, an inaugural ceremony marked the official opening of Techno International Airport in Phnom Penh. Designed by Foster + Partners, the new terminal building is said to embody Cambodia’s long-term vision for growth. It also evokes a strong sense of place, drawing inspiration from one of the oldest civilisations on earth, inspired by its vernacular […]
Kaohsiung International Airport (KHH), Chinese Taipei’s second-largest international gateway, is to deploy SITA’s next-generation passenger processing systems to “make check-in faster, boarding more efficient, and airport operations more resilient and secure”. The airport’s new deal includes with SITA includes the latest versions of its passenger processing solutions, including Common Use Terminal Equipment (CUTE), Common Use […]
Following a competitive and transparent procurement process, Perth Airport has awarded a 10-year ground transportation contract to Kinetic-owned SkyBus to deliver comprehensive landside bus services across the airport precinct. SkyBus will commence services at Perth Airport on November 3, 2025, launching with a fleet of 11 branded buses including two battery electric buses. The gateway’s […]
The redevelopment of Sunshine Coast Airport’s domestic terminal is gathering pace with the appointment of construction company McNab as the builder of its highly anticipated new facility. Global architects firm Populous | Fentress Studios are designing the terminal marking a major milestone in the expansion and growth of one of Australia’s fastest-growing airports. The redevelopment […]
