ACI World has repeated its call for governments to do more to support aviation during the coronavirus crisis, today urging for financial assistance to safeguard millions of airport jobs. ACI data shows that airports employ – either directly or indirectly – more than 6.1 million people globally which makes up 60% of all employment in […]
Glasgow Airport owner and operator, AGS Airports, today pledged to give £40,000 to support some of the most vulnerable people in society during the Coronavirus (COVID-19) pandemic. The offer is in response to the #GiveHope appeal launched by homeless charity, Simon Community Scotland. The funding will be used to support the purchase of hotel accommodation for […]
The British Airline Pilots Association (BALPA) says talks are ongoing with airlines and the Uk government to look at how best to support the aviation industry though the current coronavirus crisis. BALPA says that widely reported claims that the government is not going to support the industry are misleading and that discussions about unique measures […]
Dubai’s new food court of the future, Australia’s first working brewery inside an airport and Irish food and drink taking centre stage at Dublin Airport are on the menu in our global retail/F&B round-up. HMSHost International claims to have opened the food court of the future with the unveiling of its 170sqm Food Village at […]
Construction work has recommenced on Denver International Airport’s Great Hall Project, where global design firm, Stantec, has been appointed lead designer. The work will include a renovation of DEN’s Jeppesen Terminal to create an airport for the future with enhanced safety and security, a more intuitive passenger flow, and increased capacity to accommodate continued growth. […]
With support from the government, Airport Authority Hong Kong (AAHK) today launched a new round of HK$1 billion relief package for the airport community in view of the continuing impact brought by the COVID-19 outbreak. The relief package is put together with a government waiver of HK$670 million Air Traffic Control Charges to the AA […]
San Francisco International Airport (SFO) has announced that the opening of the next phase of Harvey Milk Terminal 1 will be postponed due to the COVID-19 crisis. The airport remains open, but the next phase of the new terminal will not be activated for public use for at least four weeks. The gateway will not […]
Research clearly shows that in businesses like ours, one of the first steps to delivering enhanced customer experience is to engage employees and energise them by recognising and sharing examples of great service delivery and positive customer feedback, writes ABM Aviation’s David Wheeler. A 2017 report from CX experts the Medallia Institute highlighted the importance […]
The bleak news continues today with S&P Global Ratings agency stating that the coronavirus pandemic is likely to have an unprecedented impact on global air travel, forecasting a 20% to 30% decline in global passengers in 2020. It also warns that recovering from the pandemic seems to be a more challenging prospect than in the case […]
As the COVID-19 outbreak continues to unfold, ACI World has today called for the alleviation of airport slot usage requirements. Recognising the ripple effects of pursuing disparate approaches across different countries and airports, ACI World urges a harmonised approach through a global temporary suspension of airport slot usage requirements until 30 June 2020. ACI favours […]
Copenhagen Airport is to put its investment plans on hold as part of a cost cutting programme designed to help it see out the coronavirus crisis. The airport, which reveals that the move is in response to falling passenger numbers and the decision by SAS and other airlines to sharply reduce their services in and […]
The Airport Operators Association (AOA) in the UK is urging the government to support the industry as without backing it fears that some airports will shut down within weeks. Its appeal to the government follows the news that British Airways, easyJet, Rynair and Virgin Atlantic plan to drastically reduce their operations in the face of […]
