The new Terminal 2 at Bengaluru’s Kempegpowda International Airport puts nature and biodiversity at the heart of the passenger experience, writes Andrew Haines, senior associate at Grant Associates. The lush landascapes within its walls make Terminal 2 at Bengaluru Kempegowda International Airport one of the most unique and greenest airport buildings on the planet. Indeed, […]
We report on some of the news stories making headlines across Asia-Pacific and the Middle East. EXCEPTIONAL TRAFFIC GROWTH IN ABU DHABI Abu Dhabi Airports, the operator of five airports across the Emirate, has released what it is calling “exceptional” passenger traffic results for the first quarter of 2024. The high praise for its Q1 […]
Improving communication and operations through democratised data can have huge benefits for airports, writes Uri Guterman, vice president of product at AeroCloud. Airports are busy places, with the world’s busiest hubs regularly handling over 100,000 passengers per day and daily operations supported by many different stakeholders. And the intricate workings of terminals can present significant […]
Airports from Asia-Pacific and the Middle East once again shine in ACI’s annual Airport Service Quality (ASQ) Awards for customer experience excellence in 2023. Airports from across Asia-Pacific and the Middle East have earned themselves a reputation for providing outstanding customer service over the years, and this trend continued in 2023 with 31 different gateways […]
ACI Asia-Pacific & Middle East’s manager for communications and brand marketing, Yuman Lau, provides a comprehensive round-up of the latest developments and insights from the airport industry. ACI REGIONS SIGN GROUNDBREAKING SUSTAINABILITY AGREEMENT ACI Asia-Pacific & Middle East has signed a groundbreaking MoU with ACI EUROPE, marking a significant milestone in our commitment to sustainability. […]
Director general, Stefano Baronci, reflects on the success of ACI Asia-Pacific and Middle East’s strategic plan to date and looks forward to this year’s annual Assembly, Conference & Exhibition in Riyadh. After a year of significant progress in traffic recovery, the aviation industry is on the brink of growth and transformation in 2024. Yet, despite […]
Justin Wortman and Jon Phillips update us on the role HOK and Arup are playing in the ongoing upgrade of Los Angeles International Airport. Los Angeles World Airports (LAWA) is in the midst of a $30 billion transformation centred around elevating guests’ experiences through efficiency, thoughtful design and unexpected delights. This comprehensive modernisation is underway […]
Joe Bates considers the infrastructure development challenges facing airports and reviews 12 different projects that are either planned, underway or have been recently completed across the globe. With global passenger traffic on the rise and set to exceed pre-COVID levels by the end of the year, the need for new infrastructure to ensure that airports […]
Three foundational Resolutions aimed at ensuring a safe and sustainable aviation system as demand for air travel continues to rise were unanimously adopted by airport members today at ACI World’s Annual General Assembly in Riyadh. ACI World director general and CEO, Luis Felipe de Oliveira, noted: “Global passenger traffic is poised to soar, with projections […]
Michael Murphy-Pyle, head of media at Manchester Airport, tells us more about the sense of place strategy behind the ongoing transformation of the gateway’s retail offerings. Manchester in the UK has always had a very clear sense of its own identity. Its culture, history, architecture, and attitude are all unique and things that its people […]
A staggering 7,500 jobs are up for grabs at Hong Kong International Airport this weekend as the gateway hosts Career Expo 2024 at the Hong Kong Convention and Exhibition Centre. More than 45 airport companies are recruiting for over 7,500 vacancies during the three-day event, which has been organised by Airport Authority Hong Kong (AAHK) […]
London Gatwick generated £5.5 billion for the UK economy and supported over 76,000 jobs in 2023 – levels close to those pre-pandemic, according to new research by leading economists Oxera. The majority of this vital economic activity took place in six local authority areas across the South East – West Sussex, East Sussex, Surrey, Kent, […]