In the spotlight: Customer service Airport report: Sydney Future build: Hong Kong and the Maldives Plus: Route development and World Business Partners Read the online issue: click here View from the top ACI Asia-Pacific regional director, Patti Chau, reflects on the organisation’s growing membership, activities and recent initiatives. News A snapshot of some of the biggest stories from across […]
Vietnam’s ambition to become a regional hub for passenger and cargo traffic has been boosted by a Dutch-Vietnamese government programme to co-operate on aviation and airport development across the country. Earier today a Memorandum of Understanding (MoU) was signed by Civil Aviation Authority of Vietnam (CAAV) director, Lai Xuan Thanh, and Royal HaskoningDHV’s director and […]
VIEW THE ISSUE HERE In the spotlight:Â Safety & Security Airport profile:Â Sydney Events:Â ACI World Assembly Plus:Â Land development & customer service The last year has been one of the most challenging on record for terrorist atrocities across the globe, and aviation has once again been singled out for these acts of violence. Excluding the perpetrators, 61 […]
Dubai Airports will partner with Huawei to design and build the world’s first Tier III certified Modular Data Centre Complex (MDCC) at Dubai International Airport (DXB). The new facility will serve the world’s busiest international airport. On average, almost 230,000 passengers pass through DXB per day and growing towards 325,000 per day by 2023, making […]
The Association of Asia Pacific Airlines (AAPA) has welcomed ICAO’s decision to put in place the world’s first carbon offsetting scheme for any global sector. “The aviation sector has committed to ambitious environmental targets, and has been successfully pursuing a four pillar strategy including technology, operations and infrastructure improvements,” says AAPA director general, Andrew Herdman. “This landmark […]
Hyderabad–Rajiv Gandhi International Airport has unveiled a new ‘chill-out zone’ for passengers based around its new Island CafĂ© & Bar. According to operator, GMR Hyderabad International Airport Ltd (GHIAL), its addition offers international departing passengers with an “exciting options of food and beverages in an innovatively carved out ambience making their visit at Hyderabad Airport worth cherishing”. […]
VIEW THE ISSUE HERE In the spotlight: ACI’s 25th Anniversary Airport profile: MontrĂ©al-Trudeau Special Report: New York JFK’s T4 Plus: Master planning, retail & building loyalty Editor, Joe Bates, reflects on ACI’s 25th Anniversary and looks forward to the joint ACI-NA/ACI World Assembly, Conference and Exhibition in MontrĂ©al. Theme of this issue is Airports Council International’s 25th Anniversary and, […]
Australia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports. ACI’s Airport Service Quality (ASQ) customer satisfaction benchmarking programme is 10 years old this year and it marked the occasion with a record number of awards. Indeed, it was a case of […]
Vivian Fung provides an update on ACI’s Airport Carbon Accreditation programme, which is now so popular in Asia-Pacific that a quarter of all passengers pass through a certified gateway. Maldives milestone The construction contract for the new $800 million terminal at Ibrahim Nasir International Airport in the Maldives has been awarded to the Saudi Binladin […]
Bahrain International Airport looks a little more colourful today following the opening of a Candy Cloud outlet. Unveiled by Bahrain Duty Free, the 60sqm store is located on the main passenger walkway of the departures retail area and, according to its operator, is home to “top toy and confectionery brands, and the range is aimed at […]
Agility and collaboration were predominant themes at the 11th ACI Asia-Pacific Regional Assembly, Conference & Exhibition held on Australia’s sun-drenched Gold Coast, with panels around technology, passenger experience, security and sustainability emerging as major topics. The prevailing themes were robustly discussed in three days of presentations and panels to 610 delegates from 52 countries and vividly demonstrated […]
John Kasarda tells us more about the exciting plans to create a dynamic economic zone around Zhengzhou Xinzheng International Airport in China’s Henan Province. China’s mushrooming air traffic has led to an airport construction boom that in the last five years alone has led to more than $43 billion being invested in modernising and expanding […]
