The world’s newest major airport, Beijing Daxing, opened for business today as China marked another major milestone in the modernisation and expansion of its aviation infrastructure. The new $12.9 billion gateway is one of the key developments in the modernisation and expansion of its airport infrastructure as China prepares to replace the US as the […]
The world’s newest major airport, Beijing Daxing, opened for business today as China marked another major milestone in the modernisation and expansion of its aviation infrastructure. The new $12.9 billion gateway, designed in the shape of a starfish with five connected concourses, is one of the key developments in the modernisation and expansion of its […]
Ambient scenting is one of the newest initiatives being embraced by airports as they look to enhance the passenger experience, writes Prolitec’s Roger Bensinger. Clearly airports are succeeding in finding ways to enhance their customers’ experience as passenger satisfaction levels are growing globally and are at a record high in Canada and the US, according […]
Society needs to pull together to deliver a world class service to travellers with reduced mobility, writes OmniServ’s head of innovation and regulatory compliance, Samantha Saunders. The number of people with disabilities travelling by air is increasing faster than the overall growth in air travel. In the UK, for example, while passenger traffic through its […]
On the occasion of the UN Global Climate Action Summit taking place in New York today, ACI Europe, provided an update on the industry’s response to the Climate Emergency. In June of this year, ACI Europe announced a landmark resolution committing its 500 members to reach net zero by 2050 for the carbon emissions under […]
Tourists from all over the world will descend on Munich over the next 16 days to celebate the world’s largest beer festival, Oktoberfest, and for many the fun will start and end at Munich Airport! Indeed, the German gateway promises that the sights, sounds and tastes of Oktoberfest can be enjoyed at Munich Airport. Numerous […]
Chicago O’Hare (ORD), Hartsfield-Jackson Atlanta (ATL) and London Heathrow (LHR) remain among the world’s best connected mega hubs, according to OAG’s Megahubs Index 2019. The analysis reveals the Top 50 most internationally connected airports in the world and the Top 25 most domestically connected airports in the US. Chicago O’Hare (Connectivity Index: 459) leads North America […]
Budapest Airport has been declared the Overall Winner of the World Routes 2019 Marketing Awards in Adelaide, Australia. The Hungarian gateway beat off strong rivalry, not only in the highly competitive ‘4-20 million passengers’ category, but also from airports around the world to take the highest accolade at the event. On hearing the news of […]
US Transportation Secretary, Elaine Chao, today announced that the Department will award $986 million in airport infrastructure grants to 354 airports in 44 states and Puerto Rico and Micronesia. This is the fifth allotment of the total $3.18 billion in Federal Aviation Administration(FAA) Airport Improvement Program(AIP) funding for airports across the United States. “Infrastructure projects funded by […]
What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s management consultant, Kateryna Hess, investigates. Customer experience (CX) has become a buzz word in today’s service industries from telecommunications, financial institutions and travel organisations to infrastructure providers. Consumers have become more connected and well informed about prices and […]
Moscow Sheremetyevo handled 33.8 million passengers in the first eight months of the 2019 –a healthy 13% rise on the corresponding period a year ago. The Russian gateway has one of the best on-time performance records in the world and claims that this was maintained in August with 93.8% of flights departing on time, according […]
Dublin Airport’s new North Runway will become a step closer to reality in the next 10 days with the pouring of the first concrete paving on its 3.1 kilometre long site. The start of construction of pavement quality concrete, which is the top layer of the new runway, is a key milestone for the €320 […]
