Miami International Airport is North America’s most-improved mega airport in customer satisfaction, according JD Power’s 2025 North America Airport Satisfaction Study. The Florida gateway ranking jumped 24 points, lifting it from 10th to 8th place among the busiest airports in the study. The study is based on 27,147 completed surveys from US or Canadian residents […]
Sydney Airport is about to get a whole lot sweeter, with much-loved cookie brand Brooki Bakehouse set to open a pop-up store at the T2 Domestic terminal. Opening in early November, the pop-up will be the first location for Brooki Bakehouse outside Queensland, giving passengers the chance to pick up the brand’s famous pre-packaged cookies […]
Dallas Fort Worth International Airport (DFW) has unveiled its first hybrid Aircraft Rescue and Firefighting (ARFF) fire tender, making the airport among the first in the US to deploy the leading-edge technology. The new Oshkosh Striker Volterra is a six-wheeled, highly specialised vehicle designed exclusively to enhance aircraft firefighting response capabilities. It features innovative hybrid […]
London Luton Airport (LTN) has opened its new Assisted Travel Lounge to provide a comfortable, relaxing and dedicated space for passengers with assisted travel needs. Key features of the assisted travel lounge include a sensory space, adult changing facilities, flight information screens, charging points for wheelchairs and electronic devices, drinking water facilities and specialised seating […]
Airport Authority Hong Kong (AAHK) today signed Memorandum of Understandings (MoUs) with airports in Kazakhstan and Uzbekistan with a view to enhancing air connectivity with the region and co-operation in other aspects of aviation development. AAHK CEO, Vivian Cheung, signed MoUs with Shymkent Airport in Kazakhstan and Uzbekistan Airports Joint Stock Company, which manages all […]
ACI World today announced that iGA Istanbul Airport will host next year’s Airport Experience Summit in Istanbul, Turkey. The event, which ACI World bills as “the premier global event dedicated to airport experience”, will take place from August 31 to September 4, 2026. The event brings together executives and experts from around the world to share […]
London’s Heathrow Airport made history in August, surpassing eight million passengers in a single month for the first time. The milestone achievement positions Heathrow as the first major European hub to exceed the eight million mark and, arguably, further cements Heathrow’s critical role as the UK’s gateway to growth. A statement issued by the airport […]
The latest news and views from World Business Partners across Asia-Pacific and the Middle East. VIETNAM AIRPORT AWARD FOR ADB SAFEGATE Air Traffic Control Tower systems and equipment at Vietnam’s eagerly awaited Long Thanh International Airport are to be supplied by ADB SAFEGATE. The project includes delivering ASMGCS and related sub-systems, including surveillance sensors, to […]
John F Kennedy International Airport’s New Terminal One will boast two lounges operated by airport hospitality giant Plaza Premium Group (PPG). Covering nearly 14,000 square feet between them, the facilities will include a Plaza Premium First lounge and a Plaza Premium Lounge in the pre-security Arrivals hall. The top end First Lounge will feature the […]
The Oklahoma Department of Aerospace and Aeronautics (ODAA) and South Grand Lake Regional Airport (SGLRA) have celebrated the next steps for several much-anticipated improvement projects with a groundbreaking ceremony. On the slate for upgrades at the northeastern Oklahoma airport are a new terminal, a hangar, and a parallel taxiway. SGLRA’s improvements are part of a […]
European airport trade body ACI EUROPE today released its preliminary air traffic report for July 2025 with data covering over 470 European airports. It reveals that passenger traffic across the European airport network increased +3.1% in July 2025 compared with July 2024. However, ACI EUROPE notes that historically, this ranks among the weakest July performances, […]
The aviation industry is getting better at baggage handling with the number of mishandled bags continuing to fall globally, led by the Asia-Pacific region. Asia-Pacific’s aviation sector stood out globally in 2024, achieving the world’s lowest baggage mishandling rate at 3.1 bags per 1,000 passengers, a level it has consistently maintained over recent years. According […]
