ACI World today revealed the results of its annual Airport Service Quality (ASQ) customer excellence survey, with 33 airports picking up ‘hygiene’ awards in the programme which was modified for 2020 to take into account the impact of the COVID-19 pandemic and the airport industry’s response to it. Despite the challenges posed by the pandemic, […]
Gatwick Airport’s CEO, Stewart Wingate, today reiterated his confidence in the airport’s ability to bounce back from the toughest year in its history and experience international passenger growth again from the summer. Wingate says: “It will come as no surprise that, like any other international airport, the negative impact of COVID-19 resulted in a financial […]
Infrastructure Australia (IA), the nation’s independent infrastructure advisor, has today announced that Newcastle Airport’s proposed upgrade has been added to its 2021 Priority List. The associated Williamtown Special Activation Precinct, which surrounds the airport and was recently announced by the NSW Government, has also been included. In response, Newcastle Airport CEO, Dr Peter Cock, said […]
Cork Airport has welcomed the news that Lufthansa is to commence a twice-weekly Cork-Frankfurt service for Summer 2021, connecting the two cities for the first time in eighteen years. Lufthansa (operated by Lufthansa CityLine) will operate a Bombardier CRJ-900 aircraft with 75 seats on board – 15 Business Class and 60 Economy Class – offering […]
Autonomous vehicle specialist, Aurrigo, has launched the world’s first automated baggage dolly to the market after a successful trial at London Heathrow two years ago. The company was approached by International Airlines Group (IAG) to use its driverless expertise to develop the world’s first autonomous baggage carrying dolly. The trial (pictured above) started in March […]
Oslo Airport has welcomed a new electrically operated de-icing unit, the Vestergaard Elephant e-BETA, for the final few weeks of winter. In a first of its kind trial in Europe, the airport believes that the Menzies Aviation operated vehicle will improve the performance of its aircraft de-icing operation and lower its carbon footprint. Indeed, initial tests […]
The COVID-19 pandemic refocused IT spending priorities for airlines and airports in 2020 as their revenues plunged and the industry faced new health and operational requirements needed to keep flying, according to SITA. Among the key findings from SITA’s 2020 Air Transport IT Insights, published today, was an accelerated investment in automated passenger processing focusing on […]
London Heathrow today revealed that the airport lost ÂŁ2 billion in 2020 as its passenger numbers slumped from 80.9 million in 2019 to just 22.1 million last year. It notes that the “devastating impact of COVID-19” led to its overall revenue plummeting 62% to ÂŁ1.2 billion and adjusted EBITDA falling to ÂŁ270 million. The UK […]
Lagardère Travel Retail has been awarded the concession to operate 20 F&B outlets at Santiago’s Arturo Merino BenĂtez International Airport in partnership with Chilean company Global Group Corporation (GGCorp). It will be Lagardère Travel Retail’s first foray into South America and Chile, a market it says offers “remarkable growth prospects” for its future regional development. […]
Zurich Airport’s new 30,000sqm multi-purpose complex, The Circle, features over 30,000 components installed by Siemens that ensure that it is one of the most sustainably designed and energy efficient buildings in Switzerland. The new facility is expected to become one of the most popular attractions at the gateway due to its host of shops, restaurants, […]
Passenger traffic and revenue at Europe’s airports this year is likely to be around 30% to 50% down on 2019 levels, according to a new report by S&P Global Ratings. The global ratings agency’s forecast is based the new travel restrictions implemented to curb the spread of fast-spreading COVID-19 variants, which it claims have “dealt […]
LaGuardia Gateway Partners (LGP) has announced the elimination of single-use plastic straws in the F&B outlets at New York LaGuardia’s Terminal B. LGP is the manager and developer of Terminal B at LaGuardia Airport, and this move comes as part of its commitment to creating a terminal that combines the best of what New York […]
