Airport World reports on the planning, design and opening of Kansas City International Airport’s new $1.5 billion terminal. After five years of development, design and construction, the new 40-gate terminal at Kansas City International Airport (KCI) has opened for business, ushering in a new era of air travel for the region. At 1.1 million-square-foot and […]
Heinemann’s eye catching confectionery shop at Hong Kong International Airport has re-opened for business following an upturn in passenger numbers at the gateway. According to Heinemann Asia Pacific, its Sweet Dreams outlet, which debuted at the airport in July 2018, aims to “delight and inspire travellers both young and old, with interactive displays and playful, […]
Director general, Stefano Baronci, reflects on the latest traffic trends, the association’s ongoing advocacy efforts and looks forward to the upcoming ACI Asia-Pacific Regional Assembly, Conference and Exhibition in Kobe. It might sound dramatic, but I strongly believe that this year heralds a new dawn for the aviation and tourism industry. After having remained shut […]
ACI World director general, Luis Felipe de Oliveira, reflects on the key role technology, IT innovation and data will play in the future development and success of the world’s airports. Collaboration across the entire aviation ecosystem is essential to ensuring that it can function efficiently and grow sustainably. After all, all aviation stakeholders share the […]
We pay tribute to ACI World’s 2022 Airport Service Quality (ASQ) Award winners whose customer service excellence continues to enhance the airport experience for passengers. Airports big and small across the world have been recognised for their customer service excellence throughout 2022 in ACI’s annual Airport Service Quality (ASQ) awards. Winners ranged from the big […]
Mayor, Matt Mahan, made a flying visit to San JosĂ© Mineta International Airport this week for the official opening of Jim Stump’s Taproom + Kitchen in Terminal B. The new restaurant, located near Gates 23 & 24, serves breakfast, lunch, and dinner, and is open daily from from 6am to 9pm. It’s the latest project […]
Western Sydney International Airport (WSI), which is on track to open in late 2026, has chosen Amadeus as its strategic airport systems technology partner. In the long-term, the airport is expected to become one of the biggest gateways to Australia. As a result of the technology partnership, Amadeus is confident that passengers can look forward […]
Shannon Airport is in store for a bustling May Bank Holiday as over 45,000 people are expected to travel through the airport over the holiday period. If it happens, it will represent a 42% increase on passenger traffic when compared to the same period of last year (2022) and beats pre-pandemic traffic levels for the May Bank Holiday in 2019 by close to 30%. Director […]
The A$110 million expansion of the terminal at Newcastle Airport in Australia will include significant upgrades to the airport’s existing terminal building as the gateway strives to provide a world-class passenger experience for the region. The airport today appointed Construction Control as the managing contractor for the project. “The biggest beneficiaries of the airport’s upgrade […]
The A$110 million expansion of Newcastle Airport’s terminal will include significant upgrades to the airport’s existing terminal building as the gateway strives to provide a world-class passenger experience for the region. The airport today appointed Construction Control as the managing contractor for the project. “The biggest beneficiaries of the airport’s upgrade will be the people […]
Asia-Pacific Airports takes a closer look at a few of the customer experience news stories to have made headlines this year. Established customer service champion, Singapore Changi, has added another innovative attraction to its bow with the opening of a new rock-climbing wall in Terminal 3. Located in the Terminal 3 Basement and managed by […]
The latest industry analysis from ACI EUROPE has described a market segment which is simultaneously outperforming with a positive summer ahead, whilst also warning of disparities in the pace and strength of recovery and continued financial challenges. Unveiled at the 14th Annual ACI EUROPE Regional Airports Conference and Exhibition in Chania, Crete, the new analysis […]
