Silicon Valley gateway introduces its own robot

San José Mineta International Airport (SJC), the gateway to Silicon Valley,  has introduced its own cutting-edge artificial intelligence directly into the passenger journey – an interactive AI-powered humanoid robot.

Nnamed José by local start-up, IntBot, it is designed to greet travellers, answer questions and provide real-time information in 50+ languages.

José is stationed at Terminal B, Gate 24 (near Zoom Zone), to help turn one of the region’s busiest public spaces into a live testing ground for emerging technology.

“San José continues to lead in applying emerging technologies in ways that improve everyday experiences for residents and visitors,” said San José city manager, Jennifer Maguire.

“Introducing IntBot at SJC reflects our commitment to thoughtful innovation that strengthens customer service while supporting our city’s reputation as a global technology hub.”

While Mookie Patel, director of aviation at San José Mineta International Airport, enthused: “San José sits at the centre of global innovation, and our airport is a natural place to introduce technologies that are shaping the future.

“By piloting IntBot, we’re exploring how artificial intelligence can enhance the passenger journey while reinforcing SJC’s role as the gateway to Silicon Valley.”

According to SJC, the deployment of its new humanoid aligns with the City of San José’s broader commitment to responsible innovation and the use of technology to improve public services.

As one of the nation’s most reliable airports and the closest airport to the heart of Silicon Valley, SJC frequently partners with technology companies to pilot new tools that enhance the passenger experience.

The four-month IntBot pilot is part of SJC’s ongoing efforts to explore technologies that improve customer service, accessibility and operational efficiency while maintaining the airport’s reputation as the Bay Area’s simplest and most convenient airport.