PASSENGER FACILITATION
The leaders of some of the world’s biggest airport lounge operators tell us a little more about their businesses, how they are coping with the traffic downturn and the potential impact COVID might have on the airport hospitality industry. Aviation and hospitality are arguably two of the industries to be hardest hit by the coronavirus […]
Miami-Dade County’s Department of Transportation and Public Works (DTPW) has announced that the Orange Line will once resume operations between Dadeland South and Miami International Airport stations at the end of the month. From October 31, Orange Line trains will depart the Dadeland South and Miami Airport stations every 10 minutes weekdays during peak hours […]
It was a day of celebration for Reagan National today with federal, state and local officials joining Metropolitan Washington Airports Authority (MWAA) president and CEO John Potter at a dedication ceremony to mark the completion of the gateway’s $1 billion capital improvement project. Project Journey has added new 14-gate concourse to replace Gate 35X, which […]
Some good news from Swedavia today, which has announced that it will open a second terminal at Stockholm Arlanda in response to rising demand. The Swedish airport operator has decided to re-open Terminal 2 on October 26, providing support for the already open Terminal 5. It reveals that the decision was made as a result […]
Recognising that the condition of the public restrooms at Baltimore/Washington International Thurgood Marshall Airport (BWI) can play a significant role in the comfort and satisfaction levels of airport users, the Maryland Board of Public Works has approved a contract to modernise and expand the existing facilities in Concourses B, C and D. The Board, chaired […]
Orlando International Airport’s new user-friendly South Terminal C will showcase an array of touchless technologies, writes Curtis Fentress, principal in charge of design at Fentress Architects. Orlando International Airport (MCO), which started 2021 as the busiest gateway in the US for passenger departures, is about a year away from opening its new South Terminal C. […]
Airports continue to innovate when it comes to finding new ways of operating safely during the global pandemic, and for some this has meant opening on-site COVID testing facilities, writes Joe Bates. Aviation’s recovery from the coronavirus pandemic is beginning to gain momentum with domestic travel booming in some parts of the world and hopes […]
San Francisco International Airport’s two newest AirTrain stations, constructed at the Grand Hyatt at SFO and Long-Term Parking, have earned Gold certification from the Leadership in Energy and Environmental Design (LEED) programme developed by the US Green Building Council. The two locations were built as part of a project which extended the AirTrain electric people […]
Kansai Airports is renovating Kansai International Airport’s existing facilities and introducing new technology to enhance the passenger experience. Kansai Airports has launched the largest airport renovation project in the region for 50 years to boost the appeal of Kansai International Airport (KIX) and support Japan’s post-pandemic recovery. The move is in line with VINCI Airports’ […]
From frequent flight delays or cancellations to an increase in the number of unruly passengers the rebound in air travel this summer came with significant challenges, writes James Pacansky, CFO of Erie Regional Airport Authority. The Delta variant has already injected more uncertainty into the future of travel, while the forecast is unclear about the […]
ACI World has congratulated Singapore Changi for becoming the first in the airport in the Asia-Pacific region to successfully complete the Airport Health Measures Audit Program. The Airport Health Measures Audit Program – developed in partnership with Bureau Veritas – supports airports by addressing their specific risks and reassuring passengers through an on-site audit of […]
New data shows that the UK’s continued tough travel restrictions have seen the aviation sector across Europe recover twice as quickly as in the UK – with bookings now at around 60% of pre-COVID levels, compared to 30% in the UK – as Europe capitalises on the progress of its vaccine rollout programmes. Gatwick Airport […]
