IT INNOVATION

WINDS OF CHANGE

23 Oct 2019 Yannick Beunardeau

Airports have a reputation for caution when it comes to adopting cloud technology, but Baku in Azerbaijan is defying expectations, writes Yannick Beunardeau,...

IT INNOVATION

EASY COME, EASY GO

30 Sep 2019 Joe Bates

Airport World reviews a handful of the technology-driven initiatives driving passenger facilitation improvements at airports across the globe. World’s first passport-free pilot project...

CUSTOMER SERVICE, IT INNOVATION, MARKETING & COMMUNICATIONS

TRANSFORMATIONAL TECHNOLOGY

21 Aug 2019 Tony Chapman

Collins Aerospace’s Tony Chapman explains how new technology will help airports meet growing passenger expectations and boost their bottom lines. High-end boutiques, five-star...

ASIA-PACIFIC & MIDDLE EAST, IT INNOVATION, WORLD BUSINESS PARTNERS

TOKYO NARITA TO INSTALL AUTO BAG DROP UNITS AHEAD OF 2020 OLYMPICS

20 Aug 2019 Joe Bates

Narita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop (ABD) units ahead...

ASIA-PACIFIC & MIDDLE EAST, IT INNOVATION

GOING DIGITAL

14 Aug 2019 NIRANJAN NAVARATNARAJAH

Niranjan Navaratnarajah, cargo industry director for Unisys Asia Pacific, argues that real-time data is fundamental to a connected cargo supply chain to reduce...

ASIA-PACIFIC & MIDDLE EAST, IT INNOVATION, PASSENGER FACILITATION

HUAWEI CHAIRMAN ADDRESSES CHINA CIVIL AVIATION DEVELOPMENT FORUM

16 May 2019 Guo Ping

Huawei rotating chairman, Guo Ping, today told the China Civil Aviation Development Forum in Beijing how he believes that 5G and artificial intelligence will...

IT INNOVATION

INVESTING IN INNOVATION

9 Apr 2019 Bruno Spada

IT can help airports keep pace with rising demand and meet growing passenger expectations, writes Bruno Spada, head of airport IT at Amadeus....

IT INNOVATION

ALWAYS LEARNING

4 Apr 2019 Kevin Riordan

Kevin Riordan, head of airports and checkpoint solutions at Smiths Detection, considers how artificial intelligence can help airport security. Artificial Intelligence (AI) is...

IT INNOVATION

TIME TO GET PERSONAL

3 Apr 2019 Ty Osbaugh and Lee Billington

Gensler’s Ty Osbaugh and Lee Billington discuss how enhancing the passenger experience, embracing cutting edge IT and taking cues from the hospitality industry...

ASIA-PACIFIC & MIDDLE EAST, CUSTOMER SERVICE, EVENTS, IT INNOVATION, OTHER ARTICLES

CELEBRATION TIME

17 Jan 2019 Joe Bates

Our picture round-up pays tribute to the Asia-Pacific gateways whose outstanding levels of service led to them winning Airport Service Quality (ASQ) customer...