DRIVING COMMERCIAL REVENUES AT TORONTO PEARSON

Toronto Pearson has appointed The Design Solution to carry out the commercial planning for the retail offerings across terminals 1 and 2 as well as the environmental design of the commercial areas of T3.

This is the latest of a number of new developments at Toronto Pearson, Canada’s busiest international airport, operated by the Greater Toronto Airport Authority (GTAA).

The airport has embarked on one of the largest development projects in its history with GTAA’s holistic programme of commercial development reaching across multiple areas of the airport.

As well as this new commission The Design Solution is also currently working on the commercial planning throughout the new Pier G as well as the landside area of Terminal 1.

“We share GTAA’s passionate and long-held commitment to not only developing optimal commercial effectiveness across the airport but also using our design expertise to embed a unique and engaging Sense of Place that projects an authentic expression of Toronto and the region,” says TDS managing director, Robbie Gill.

“We are absolutely delighted to be appointed to support this dramatic new phase in the airport’s development, working closely with the commercial consultants, Pragma Consulting.”

GTAA’s associate director for commercial development, Giovanna Verrilli, noted: “We are continually addressing the evolving needs of our passengers and this holistic development programme is crucial to our strategy of driving the most effective commercial performance across every part of our estate.

“We have a long and successful relationship with The Design Solution and are delighted to once again have their input as we continue delivering a great travel experience as we work to achieve our vision of making Toronto Pearson the best airport in the world.”

Traffic at Toronto Pearson reached a new record high of almost 50 million passengers last year and GTAA’s comprehensive commitment to the passenger experience has been recognised by its success in ACI’s ASQ customer experience awards.