PASSENGER FACILITATION, SAFETY & SECURITY Etihad to trial IATA’s digital ‘health passport’ on flights from Abu Dhabi 21 Apr 2021 Joe BatesEtihad Airways will become the first airline to trial the IATA Travel Pass app, which ratifies the travel health credentials of passengers, on...
PASSENGER FACILITATION, SAFETY & SECURITY LAX steps up its COVID-19 testing options with one-hour PCR service 20 Apr 2021 Staff reporterLos Angeles International Airport (LAX) now offers COVID-19 Polymerase Chain Reaction (PCR) tests with results guaranteed in less than an hour with the...
PASSENGER FACILITATION, RETAIL/F&B, WORLD BUSINESS PARTNERS Uber Eats comes to Toronto Pearson’s Terminals 1 and 3 20 Apr 2021 Staff reporterUber Eats is now available from a variety of HMSHost-operated restaurants across Terminals 1 and 3 at Toronto Pearson International Airport. According to...
DHL Express to launch cargo operations at Cork Airport 19 Apr 2021 Staff reporterCork Airport has welcomed the news that DHL Express is to establish new cargo operations from Cork to DHL Express’ largest European hub...
Information Technology, SAFETY & SECURITY Bureau Veritas certification for Hamad’s information security management system 19 Apr 2021 Joe BatesThe Information Security Management System at Qatar’s Hamad International Airport (DOH) has received ISO/IEC 27001:2013 certification from Bureau Veritas. Airport operator, MATAR, notes...
PASSENGER FACILITATION, TRAFFIC Quarantine free flights resume between Australia and New Zealand 19 Apr 2021 Joe BatesAirports in Australia and New Zealand have been celebrating the reopening of quarantine free trans-Tasman travel for the first time in 12 months....
ASIA-PACIFIC & MIDDLE EAST, PASSENGER FACILITATION, TRAFFIC Australian and New Zealand airports celebrate return of trans-Tasman flights 19 Apr 2021 Joe BatesAirports in Australia and New Zealand have been celebrating the reopening of quarantine free trans-Tasman travel for the first time in 12 months....
AW1 2021, IT INNOVATION Always innovating 19 Apr 2021 Suhail KadriHamad International Airport’s senior vice president for technology and innovation, Suhail Kadri, discusses his gateway’s IT strategy. What is your airport’s philosophy/strategy when...
AW1 2020, HUMAN RESOURCES PEOPLE matters 16 Apr 2021 Terri Morrissey and Richard PlentyPsychological safety Terri Morrissey and Richard Plenty give their perspective on how to create a psychologically safe work environment. Have you ever felt...
PASSENGER FACILITATION, SAFETY & SECURITY, SUSTAINABILITY Incheon’s World Aviation Conference watched by 27,000 viewers on YouTube 15 Apr 2021 Joe BatesAviation leaders from across the globe and an impressive 27,000 viewers virtually watched the recent World Aviation Conference (WAC) in South Korea, hosted...
PASSENGER FACILITATION, WBP NEWS Washington DC’s airports look to enhance passenger experience 15 Apr 2021 Staff reporterThe Metropolitan Washington Airports Authority has chosen Jacobs to help it enhance the overall airline and passenger experience at Reagan National and Dulles...
TRAFFIC Copenhagen Airport hoping for better times ahead 15 Apr 2021 Staff reporterCopenhagen Airport continues to struggle with the downturn in traffic caused by the COVID-19 pandemic, today admitting that although its airlines are ready...