IT INNOVATION READY FOR THE FUTURE? 14 Nov 2019 Arturo García-AlonsoWhat new technologies are on the horizon and how many of these can we expect to find commonplace at airports in 10 to...
IT INNOVATION GO WITH THE FLOW 4 Nov 2019 John ThompsonJohn Thompson, Greater Toronto Airports Authority’s associate director for IT, explains how Toronto Pearson is using new technology to streamline the flow of...
IT INNOVATION WINDS OF CHANGE 23 Oct 2019 Yannick BeunardeauAirports have a reputation for caution when it comes to adopting cloud technology, but Baku in Azerbaijan is defying expectations, writes Yannick Beunardeau,...
IT INNOVATION EASY COME, EASY GO 30 Sep 2019 Joe BatesAirport World reviews a handful of the technology-driven initiatives driving passenger facilitation improvements at airports across the globe. World’s first passport-free pilot project...
CUSTOMER SERVICE, IT INNOVATION, MARKETING & COMMUNICATIONS TRANSFORMATIONAL TECHNOLOGY 21 Aug 2019 Tony ChapmanCollins Aerospace’s Tony Chapman explains how new technology will help airports meet growing passenger expectations and boost their bottom lines. High-end boutiques, five-star...
ASIA-PACIFIC & MIDDLE EAST, IT INNOVATION, WORLD BUSINESS PARTNERS TOKYO NARITA TO INSTALL AUTO BAG DROP UNITS AHEAD OF 2020 OLYMPICS 20 Aug 2019 Joe BatesNarita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop (ABD) units ahead...
ASIA-PACIFIC & MIDDLE EAST, IT INNOVATION GOING DIGITAL 14 Aug 2019 NIRANJAN NAVARATNARAJAHNiranjan Navaratnarajah, cargo industry director for Unisys Asia Pacific, argues that real-time data is fundamental to a connected cargo supply chain to reduce...
ASIA-PACIFIC & MIDDLE EAST, IT INNOVATION, PASSENGER FACILITATION HUAWEI CHAIRMAN ADDRESSES CHINA CIVIL AVIATION DEVELOPMENT FORUM 16 May 2019 Guo PingHuawei rotating chairman, Guo Ping, today told the China Civil Aviation Development Forum in Beijing how he believes that 5G and artificial intelligence will...
IT INNOVATION INVESTING IN INNOVATION 9 Apr 2019 Bruno SpadaIT can help airports keep pace with rising demand and meet growing passenger expectations, writes Bruno Spada, head of airport IT at Amadeus....
IT INNOVATION ALWAYS LEARNING 4 Apr 2019 Kevin RiordanKevin Riordan, head of airports and checkpoint solutions at Smiths Detection, considers how artificial intelligence can help airport security. Artificial Intelligence (AI) is...
IT INNOVATION TIME TO GET PERSONAL 3 Apr 2019 Ty Osbaugh and Lee BillingtonGensler’s Ty Osbaugh and Lee Billington discuss how enhancing the passenger experience, embracing cutting edge IT and taking cues from the hospitality industry...
ASIA-PACIFIC & MIDDLE EAST, CUSTOMER SERVICE, EVENTS, IT INNOVATION, OTHER ARTICLES CELEBRATION TIME 17 Jan 2019 Joe BatesOur picture round-up pays tribute to the Asia-Pacific gateways whose outstanding levels of service led to them winning Airport Service Quality (ASQ) customer...
