Richard Plenty and Terri Morrissey provide their thoughts on wayfaring. Navigating your way through an airport can be an anxiety provoking experience. It’s an activity often undertaken under less than ideal conditions – when we are tired, we have arrived late at night somewhere and the airport is deserted, or we have to rush to get another […]
ACI World today emphasised the importance of investing in new and improved airport infrastructure to accommodate growth in traffic demand and maintain high levels of service expected by passengers. Addressing a leadership network at CityAge: New York, under the theme ‘Build the Future’, ACI World’s director general, Angela Gittens, stated that the recent renewal of New […]
Singapore Changi Airport has unveiled a new interactive Hennessy pop-up store, which it hopes will appeal to passengers celebrating the Chinese New Year. Located in Terminal 3 and around until February 19, the outlet is the result of a collaboration between Moët Hennessy, DFS Group and Changi operator, Changi Airport Group (CAG). According to Hennessy, […]
Irish airport operator, daa, its big hearted staff and members of the public helped raise a total of €315,000 for the company’s charity partners last year. Its charity partners – the Irish Motor Neurone Disease Association, LauraLynn Children’s Hospice and Snowflakes for Autism – has each charity been presented with a cheque for €105,000 from […]
The latest news from ACI’s World Business Partners Big and clever Hamad International Airport (HIA) has announced the successful completion of the first major phase of its Smart Airport programme, which will enable Qatar Airways to process more than 25% of its passengers using self-service check-in and bag-drop facilities. In partnership with SITA and CCM, the […]
Founder and CEO of the Plaza Premium Group, Song Hoi-see, reflects on his company’s 20th anniversary and expanding business portfolio. What gave you the idea to start your own independent pay-to-use airport lounge business? The idea came from a personal need not being met. Twenty years ago lounges were only available to business and first-class […]
ACI World’s security, facilitation and IT director, Nina Brooks, tells us more about how the New Experience Travel Technologies (NEXTT) initiative can help shape the future of air travel. Aviation is on a journey towards a healthy and sustainable future. Air travel is as popular as ever, and the recent release of ACI World’s Annual […]
Vancouver International Airport’s expanded International Pier D will boast its own forest of towering Western Hemlock trees, writes Joe Bates. With its Totem poles, a giant jade canoe and its own aquarium, Vancouver International Airport (YVR) is already one of the world’s best loved gateways for its unique sense of place, and its ambience designed […]
Asia-Pacific is the hottest place on the planet for airport development projects, writes Joe Bates. ACI’s Asia-Pacific region remains the hottest ticket in town for infrastructure development with a number of new airports being built while existing gateways continue to add new facilities. In fact, as ACI Asia-Pacific regional director, Patti Chau, revealed earlier this […]
Vietnam’s planned new Long Thanh International Airport promises to be one of the most modern, innovative and exciting gateways in Asia-Pacific, writes Heerim’s Byungkoo Lee. Vietnam’s much-awaited new international airport is set to be built in Long Thành, Dong Nai Province, around 40 kilometres east of Ho Chi Minh City. Slated to open in 2025, […]
Six new restaurants are to open at Phoenix Sky Harbor International Airport this month courtesy of F&B operator, SSP America. The outlets, all located in the airport’s John S McCain III Terminal 3 include a mix of local and chef-driven brands together with what it calls some “enormously popular, forward-thinking national brands”. SSP America began operations […]
The New York State Public Service Commission (PSC) has approved the Port Authority of New York and New Jersey’s request to proceed with renewable solar power projects at John F Kennedy International Airport, which will help the agency meet its aggressive greenhouse gas (GHG) emission reduction goals. PSC’s action allows the Port Authority, in collaboration […]