VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Pittsburgh Special report: Autonomous Vehicles Tech Talk: IT Trends & Digital Twins Plus: Planning & Design; Customer Service & Sustainability Making headlines Editor, Joe Bates, reflects on a milestone anniversary for Airport World and the new technology theme of this issue. This year is a […]
We round-up some of the latest ACI World Business Partner stories from across the globe. Xovis technology aiding customer satisfaction at ATL Hartsfield-Jackson Atlanta International Airport (ATL) has bolstered its passenger-centric profile with the terminal-wide installation of dynamic passenger information totems powered by accurate, real-time data from Xovis. A total of 18 totems have been […]
Its achievements, ambitions and commitment to protecting the environment quite simply make Christchurch Airport one of the greenest and sustainably run gateways on the planet, writes Joe Bates. An ever growing list of accolades for its sustainability initiatives ensure that New Zealand’s Christchurch International Airport is a world leader when it comes to its efforts […]
An exceptional passenger experience and commitment to sustainability were key goals for Portland International Airport’s new terminal. The new one million square foot main terminal at Portland International Airport doubles the capacity of PDX and will enable the airport to welcome 35 million passengers annually by 2045. Featuring a 9-acre mass timber roof, the new […]
Airports across the globe continue to deliver on sustainability, achieving new milestones and pioneering new green initiatives, writes Joe Bates. Dublin at the double – solar panels and thermal energy Dublin Airport has revealed that it is exploring the potential of geothermal energy as a renewable, low-carbon energy source to heat and cool its facilities. […]
We report on the latest ACI news, views and developments from across the globe. New ACI World ASQ Global Traveller Survey ACI World has launched the Airport Service Quality (ASQ) 2024 Global Traveller Survey (GTS) report, revealing shifts in passenger expectations amidst a stabilising travel landscape and an increasing demand for traveller wellbeing and premium […]
Joe Bates reports on some of the highlights of the recent Airports Innovate conference and exhibition in Rome. All roads led to Rome for this year’s Airports Innovate conference and exhibition which once again showed that airports are becoming increasingly innovative in the ways that they operate and plan for the future. New technology was, […]
Ireland’s Cork Airport is an ambitious gateway with a clear sustainable development plan and growing route network, writes Joe Bates. With growing passenger numbers and an impressive sustainable development strategy, it feels like Cork Airport (ORK) is finally beginning to emerge from the shadow of its bigger and better known cousin in Dublin having overtaken […]
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Cork Events: Airports Innovate Plus: IT innovation, Security & WBP news Green thinking! Editor, Joe Bates, considers how aviation’s attitude towards protecting the environment and the sustainable development of airports has evolved over the years. A lot of water has flowed under the bridge since […]
We round-up some of the latest ACI World Business Partner stories from across the globe. ‘Dynamic and hyperlocal’ donut concept opens at YVR WHSmith North America (WHSNA) has partnered with local-favourite, Lee’s Donuts, to open a new location at Vancouver International Airport (YVR). The brand is known across the Metro Vancouver region for providing a […]
We shine the spotlight on the latest airports to reach Level 5 in ACI’s Airport Carbon Accreditation programme and a host of pioneering sustainability initiatives across the globe. Airport Carbon Accreditation excellence Stockholm Arlanda and Ronneby airports in Sweden and Bengaluru-Kempegowda and Delhi-Indira Gandhi in India have become the latest gateways to achieve the highest […]
Learning about the delivery of top quality customer service from some of the best in the business was high on the agenda at the recent ACI World Customer Experience Summit and Exhibition in Atlanta. Atlanta was the setting for this year’s ACI World Customer Experience Summit and Exhibition, and host Hartsfield-Jackson Atlanta International Airport (ATL) […]