With soaring traffic figures, an ambitious new investor and plans to become the first transfer hub in the Philippines, these are exciting times for Mactan Cebu International Airport, writes Joe Bates. Air traffic is on a huge growth trajectory in the Philippines and Mactan Cebu International Airport (CEB) is no exception to the rule, with […]
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Mactan Cebu Special report: Sustainability Plus: Customer Experience Summit & Master planning and design In demand Editor, Joe Bates, considers the attraction of airports to private investors in this ‘global airport operator’ themed issue of Airport World While there are plenty of examples to show […]
We round-up some of the latest ACI World Business Partner stories from across the globe. Stantec to play key role in Newark AirTrain replacement project Stantec has been selected by the Port Authority of New York and New Jersey to lead preliminary and final design work for key elements of the planned $2 billion Newark […]
We shine the spotlight on the latest sustainability efforts of Munich, LaGuardia and Washington DC’s airports and a handful of the award winning projects in ACI Asia-Pacific and Middle East’s Green Recognition 2024 programme. Munich Airport trialling new sustainable energy system An innovative system for sustainable energy generation from both wind and solar power is […]
Elena Sorlini, managing director and CEO of Abu Dhabi Airports, tells Joe Bates more about the transformational benefits of Zayed International Airport’s new Terminal A and the company’s customer service strategy. Can you tell us a little more about Abu Dhabi Airports’ customer service philosophy and why you take good customer service so seriously? Passengers […]
Enhancing the passenger experience through new technology, facilities and services continues to be a key priority for the world’s airports. Joe Bates takes a closer look at some of the latest initiatives and awards. Robotic pods to enhance accessibility at YVR Vancouver International Airport (YVR) is to trial the industry’s first, autonomous, electric robotic ‘pods’ […]
We report on the latest news and developments from Amsterdam Schiphol Airport. Amsterdam’s Schiphol Airport (AMS) has long been one of the world’s most innovative hubs and a major economic generator for the Netherlands. It is arguably the pioneer of the airport city in terms of the co-ordinated development of non-aeronautical related facilities around the […]
The latest news stories from ACI World, ACI Asia-Pacific & Middle East, and ACI Latin America and Caribbean show that the focus is clearly on the sustainable growth and development of the world’s airports. Working to support aviation’s decarbonisation efforts ACI World and Airbus have signed a co-operation agreement to support the industry’s efforts to […]
Joe Bates looks back at some of the key moments from July’s SMART Airports & Regions Conference and Exhibition in Denver. Soaring outside temperatures and record visitor numbers that included 720 delegates and 62 exhibitors from across the globe really made July’s SMART Airports & Regions Conference and Exhibition in Denver, Colorado, one of the […]
Joe Bates takes a closer look at the different ways airports are introducing artwork into terminals and across the airport campus to create a destination in their own right and a unique experience for travellers. Embracing art in terminal buildings might not be the newest fad in the world, but it appears to be one […]
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Amsterdam Schiphol Special report: Asia’s big build Plus: ACI News, Sustainability & SMART Airports review Everything counts Editor, Joe Bates, reflects on the importance of good customer service in this ‘passenger facilitation’ themed issue of Airport World. Some 16 years ago, I pondered what constituted good customer service […]
We round-up some of the latest ACI World Business Partner stories from across the globe. TAV Technologies expands in South America TAV Airports subsidiary, TAV Technologies, has expanded its operations in South America by adding new projects in Chile and Panama to its portfolio. The projects will support the digitalisation efforts of Sanitago’s Arturo Merino […]