Boston Logan operator, Massachusetts Port Authority (Massport), has launched a communication plan to inform passengers, employees and tenants about an upcoming series of construction projects at the New England gateway. According to Massport, the projects will have “major impacts to the travelling public” over the next five years, and include roadway detours starting this autumn. Massport insists […]
Investing in hotel accommodation is a strategic move that more airports could be capitalising on to boost revenues and customer satisfaction levels, writes ICF’s Stephen Freibrun. The buzz around airport hotels has taken off in recent months – from May’s opening of the hotly anticipated TWA Hotel at New York’s John F Kennedy Airport (pictured […]
Is this what airports will look like in 2075? The vision of the future above is the winning design submitted by North Carolina State University student, Daoru Wang, in Fentress Architects’ annual Airport of the Future competition. Wang’s vision, called ‘Infinity Airport’, earned him $10,000 and the opportunity to receive the award from Curt Fentress at […]
Budapest Airport CEO, Jost Lammers, is to replace Dr Michael Kerkloh as the managing director of the Flughafen München GmbH (FMG) Group on January 1, 2020. He will also become the future chairman of FMG’s management board when Kerkloh steps down at the end of 2019 after more than seventeen years with the airport. Minister of State and […]
ACI World director general, Angela Gittens, reflects on the importance of catering to customer needs in today’s ‘phygital’ world. Digital transformation is happening in all industries. For airports, it involves transforming established processes and services to improve their operations to deliver a better experience to all passengers and customers. With the extensive use of smartphones, […]
Airport World provides a snapshot of the latest route development news from Moscow-Sheremetyevo, Miami, Munich, Göteborg Landvetter and Stockholm Arlanda airports. Belgium Day in Moscow Moscow-Sheremetyevo International Airport held its own ‘Belgium Day’ on June 2 complete with waffles and, of course, a Smurf as the gateway celebrated the launch of Brussels Airlines’ new service […]
Airport World takes a closer look at Ilan and Asaf Ramon Airport, Israel’s new $470 million gateway to Eilat. Israel has opened its first commercial greenfield gateway, Ilan and Asaf Ramon International Airport (Ramon-Eilat), located in the Timna Valley, about 18 kilometres north of the Red Sea resort city of Eilat. Commissioned by the Israel Airports Authority […]
Airport World finds out more about Singapore’s new mega retail, hospitality and leisure development, Jewel Changi Airport. The eagerly awaited opening of Singapore Changi’s mega retail and lifestyle development, Jewel Changi Airport, has arguably taken non-aviation related activities at an airport to a new level and provided one of the world’s biggest hubs with a […]
Embracing the latest trends and seizing the opportunities created by a constantly evolving retail market will allow airports to sustain and grow non-aeronautical revenues, writes Chris LeTourneur. Airport retailing has always been a critical element of the passenger experience, not only to serve basic convenience and dining needs but to generate non-aeronautical revenues. For international […]
VIEW THE ISSUE HERE In the spotlight: New revenue streams Airport report: El Paso Build & design: Israel’s new airport Plus: Airport seating, Brands and Frankfurt’s Terminal 3 Airport World editor, Joe Bates, reflects on the importance of income earned from non-aviation related activity in this ‘new revenue streams’ themed issue. Big business It seems hard to believe, but the […]
Passenger numbers at El Paso International Airport hit an all-time high in 2018, and although it may still be one of the smaller regional airports in Texas and the USA, it is not to be underestimated, writes Joe Bates. Unlike some of its bigger neighbours to the east, El Paso isn’t connected to the world […]
The battle to win the concession to operate Bulgaria’s Sofia Airport has been won by the SOF Connect consortium, comprising 100% owned Munich Airport subsidiary, Munich Airport International (MAI), and asset manager, Meridiam. The news is a bitter blow to a consortium led by Groupe ADP – which offered the highest concession fee – and […]