Zanzibar airport appoints new F&B and duty free master concessionaire
Abeid Amani Karume International Airport in Zanzibar has appointed Maritime and Mercantile International (MMI) and Emirates Leisure Retail (ELR) as the master concessionaire for all F&B, duty free and commercial outlets in its newly-built Terminal 3.
MMI and ELR note that they are joining forces to “create and deliver a world-class, next-generation customer experience at ZNZ from Spring 2022”.
They claim that their vast international expertise will bring a mix of Zanzibarian inspired food and beverage outlets, alongside a multi-category duty free shopping experience showcasing a carefully selected range of the world’s best brands.
Andrew Day, group CEO of Emirates Leisure Retail and MMI said: “Our goal has always been to expand our footprint and do so in a way that continually enables us to challenge existing norms and develop our global expertise.
“We strive to create innovative, compelling and constantly evolving retail environments for airports that drive incremental value, for airport operators, brands and our travelling guests alike. It is our ambition to set a new standard of excellence and airport experience.
“We’re very excited to be taking the next step with Abeid Amani Karume International Airport (ZNZ) and look forward to working with Eight Inc in delivering a truly innovative and seamless F&B and retail consumer experience that transforms the way travellers spend time at an airport.”
Eight Inc, the globally renowned creative collective, has been appointed to work with MMI and ELR to develop a new blueprint concept, which is set to create a unique airport customer experience.
It will explore and create the passenger journey, across all duty-free, food and beverage and commercial spaces, incorporating a full suite of integrated digital solutions.
This will involve creating a sense of place for travellers, bringing together local Zanzibar character and design with the latest technologies including a seamless payment solution, so consumers can pay for their F&B and retail purchases in one simple transaction.
Zanzibar Abeid Amani Karume International Airport has been identified as a key investment and redevelopment pillar to support Zanzibar’s growing travel and tourism economy. The newly-built Terminal 3 is expected to serve over 1.5 million passengers annually.