The world’s busiest international gateway, Dubai International Airport (DXB), continues to grow with a record 22.4 million passengers (+7.4%) passing through its facilities in the first quarter of 2017. The year-to-date total follows a 3.8% rise in passenger numbers in March, the airport handling 7.5 million passengers compared to 7.2 million during the corresponding month a […]
Outbound travel numbers from Asia-Pacific’s emerging markets will grow twice as fast as those from developed countries over the next five years, according to a new report. China is expected to lead the way as outbound travellers from emerging Asia-Pacific countries outnumber those from the region’s developed nations over the next five years, according to […]
ACI Asia-Pacific is confident that the ever growing list of Asia-Pacific airports joining aviation’s airport carbon accreditation programme demonstrates the region’s commitment to the environment.Last week in Doha, Qatar, 11 Asia-Pacific airports received their Airport Carbon Accreditation Certificate at the ceremony held alongside the 12th ACI Asia-Pacific Regional Assembly, Conference & Exhibition. Airports recently accredited or upgraded under the […]
Brisbane Airport Corporation’s environment and sustainability manager, Wendy Weir, reflects on its efforts to ensure that it operates a culturally aware gateway. Regardless of how experienced the traveller is or how many air miles they’ve got in the bank, navigating your way around an unfamiliar airport is a stressful experience. Alleviating passenger stress is a […]
Chris Crampton, chairman of the UK and Ireland Chapter of the Pacific Asia Travel Association (PATA), considers the importance of cultural awareness in the Asia-Pacific region. Beyond a basic desire for a beach, travel is a way of broadening the mind and having new experiences. The more we travel, the more we see and, perhaps most […]
Asia-Pacific gateways once again lead the way in ACI’s Airport Service Quality (ASQ) customer satisfaction awards, winning all the global best airport by size categories. There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey. […]
How is Hamad International Airport faring three years after opening? Chief operating officer, Badr Mohammed Al-Meer, brings Joe Bates up to speed. It maybe just three years old but Qatar’s new gateway to the world, Hamad International Airport (HIA), has already made a big impression for its design, state-of-the-art facilities, IT innovation and reputation for delivering top quality […]
A snapshot of some of the biggest stories from across the region. First anniversary for Dubai International’s Concourse D Dubai International Airport (DXB) celebrated the first anniversary of its impressive Concourse D on February 24, with Dubai Airports revealing that it handled 16.6 million passengers during its first year of operations. It represents the final […]
Hyderabad’s Rajiv Gandhi International Airport has unveiled 50 new passenger service associates (PSAs), whose sole task is to assist and help travellers as they journey through the fast growing Indian gateway. The initiative is the first launched under the airport’s new ‘Passenger is Prime’ programme, which aims to further enhance Hyderabad’s already growing reputation for providing […]
Passenger traffic at Dubai International Airport (DXB) continued to grow steadily in February rising 8.8% to 6.9 million, according to the monthly traffic report issued by Dubai Airports today. The operator said this brings the total year to date passenger traffic at DXB to close to 15 million, a robust growth of 9.3% compared to […]
Sydney Airport has welcomed the 2015-16 Australian Competition and Consumer Commission (ACCC) Airport Monitoring Report, which highlight its increase in its overall quality of service rating and ongoing aeronautical investment during a time of significant passenger growth. Airport managing director and CEO, Kerrie Mather, believes that the results reflect the gateway’s strong collaboration with stakeholders […]
There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey. Bigger and better than ever with more airports participating (318) and more award categories than before, a record-equalling 62 gateways were recognised for their […]
