Sunflower programme launched at Washington DC’s Dulles and Reagan airports
A new programme that enables airport personnel to discreetly identify and assist passengers with invisible disabilities has launched at Reagan National and Dulles airports in Washington DC.
Anyone travelling through either airport who needs assistance can pick up a free sunflower lanyard at all pre-security information desks, including baggage claim, and the USO lounges at both airports. Staff will be on the lookout for the lanyard as a cue to offer assistance.
The internationally recognised Sunflower programme aims to provide a safe and welcoming environment and additional support to passengers who need it. Reagan and Dulles join more than 25 airports across the US that extend this service to their customers.
Paul Malandrino, Metropolitan Washington Airports Authority (MWAA) vice president and Reagan Airport manager, said: “Our team has worked hard to establish the Hidden Disabilities Sunflower programme at Reagan National Airport.
“Through this initiative, we strive to ensure that individuals with invisible disabilities feel seen, supported and valued throughout their journey.”
MWAA vice president and Dulles Airport manager, Richard Golinowski, enthused: “With the launch of this new service, we aim to create an accessible and inclusive travel experience for passengers with disabilities.
“Having this program embraces diversity, fosters empathy and empowers everyone to embark on their journey with confidence and dignity.”