ACI World has today announced the 2021 inductees into the ACI Director General’s Roll of Excellence, recognising airports that have consistently delivered exceptional customer experience in the opinion of travellers. The honour is conferred to airports that have won multiple awards over a five-year period in the last 10 years as part of the Airport […]
The President of the Dominican Republic, Luis Abinader, together with the CEO of VINCI Concessions and president of VINCI Airports, Nicolas Notebaert, have inaugurated the new central atrium of the Las Américas International in Santo Domingo. The €14 million upgrade is part of VINCI Airports’ “modernisation and optimisation plan” for the gateway to improve the […]
The first phase of the Will Rogers World Airport Terminal Expansion project in Oklahoma City is complete. Led by HOK and Oklahoma City-based FSB, the expansion is designed to put the “world” back in Will Rogers World Airport, adding a new east concourse with four new gates (along with the flexibility to open six more […]
Cork Airport has introduced significant upgrades to the corkairport.com website, including a 24/7 webchat facility along with flight information details for departing and arriving passengers via WhatsApp. Over the course of the COVID-19 pandemic, Cork Airport recorded an increased number of queries from departing and arriving passengers, particularly around government travel advice, international travel restrictions […]
Istanbul Airport may just have achieved another first by opening what it believes is the world’s first airport ‘Youth Lounge’ for passengers in the 15-30 year age group. It promises that the new facility – located in the international departures level – will offer “an exclusive, relaxing, and enjoyable travel experience to young people” as […]
Air Marakanda, operator of the newly-expanded and redeveloped Samarkand International Airport, officially opened the airport’s new state-of-the-art terminal today. Passengers onboard flight HY-045/046 from Tashkent were the first to use the new terminal. The public-private partnership responsible for the $80 million project comprises Air Marakanda and state partner Uzbekistan Airports JCS. The construction work was […]
Turin-Caselle Airport (TRN) in Italy has begun trials of a new personal mobility devices for passengers with reduced mobility. Ongoing trials are aimed at testing the SEDIA (SEat Designed for Intelligent Autonomy) wheelchair, an innovative device with autonomous driving and voice commands. It has been developed by start-up Alba Robot as part of Torino City […]
Frankfurt Airport (FRA) will celebrate the 50th anniversary of Terminal 1 on Monday, March 14. When it opened, Terminal 1 was one of the most advanced facilities of its kind in Europe and meant that for the first time at the German airport, all key passenger-facing processes, from check-in to boarding, were under one roof. […]
ACI World has today revealed the recipients of this year’s Airport Service Quality (ASQ) Awards which celebrate and showcase the world’s best airports as voiced by travellers. The COVID-19 pandemic continued to have a major impact on passenger traffic in 2021 with evolving health measures and a new set of expectations affecting how the airport […]
London’s Gatwick Airport is to reopen its South Terminal in March – nearly two years after its ‘temporary closure’ – to help meet the expected strong demand for international travel this summer and beyond. The news comes on the day that testing requirements for those arriving into the UK have been eased significantly, with fully […]
National Aviation Services (NAS) and NAC2000 Corporation today launched their Pearl Lounge at Kenneth Kaunda International Airport (KKIA) in Lusaka, Zambia. Located in the airport’s new terminal, the lounge is part of Zambia Airports Corporation Limited’s (ZACL) efforts to upgrade international airports in the country. Last June, ZACL awarded a five-year tender to NAS and […]
ACI Europe and IATA are urging Europe’s governments to lift all travel restrictions for fully vaccinated/recovered individuals holding a valid COVID Certificate – as advised by the new regime for travel within the EU which comes into force today. This new regime, set out by an EU Council Recommendation adopted on January 25, is based […]
