NEWS

Airline passengers are using automated technology for passport checks at double the rate recorded in 2017, according to the latest aviation IT report. Indeed, passengers are happier when technology smooths their way through passport checks and other aspects of their airport journey, reveals SITA’s 2019 Passenger IT Insights report. The report, released today, reveals that 44% […]

Passengers and employees at Swedavia’s airports donated more than 3.1 million kronor ($312,000) to the Red Cross in 2018. These efforts were highlighted on Tuesday, February 26, in a ceremony featuring Swedavia’s president and CEO, Jonas Abrahamsson, and the secretary general of the Swedish Red Cross, Martin Ärnlöv, at Stockholm Arlanda Airport. “We are proud […]

Edinburgh Airport is trialling a mobile service that allows passengers with reduced mobility (PRM) to order food and beverages and have them brought to them, ensuring that they avoid the often difficult task of going in search of somthing to eat and drink. Using the FetchyFox platform, staff will be able to ask PRM passengers […]

Dublin Airport today welcomed the launch of Hainan Airlines’ new year-round direct service to Shenzhen. The airline will operate two flights per week between Dublin and Shenzhen, which is in south-eastern China. Shenzhen will be Dublin Airport’s second destination in mainland China, as Hainan already operates a Dublin-Beijing service. “We are delighted Hainan is expanding […]

SSP Canada has been awarded three contracts to develop and operate a new group of food and beverage concession spaces at Vancouver International Airport (YVR). The contracts will see SSP Canada introduce a diverse portfolio of award-winning local brands anchored by two wholly modern, innovative fast casual brands with a national presence. Scott Welding, SSP […]

With a Lidl help from a supermarket chain and a Slovak voice recording, Dublin Airport has helped reunite a missing African Grey parrot with its owner following a social media appeal. The female parrot was discovered walking along the eastern end of Dublin Airport’s main runway by airport fire fighter Craig Wade last Sunday evening. Wade […]

Salt Lake City International Airport (SLC) has unveiled the selection of new F&B offerings coming its way in autumn 2020 as part of its ongoing multi-billion dollar revamp. The Utah airport believes that passengers will be ‘wowed’ not only by the new-look airport, but by the wide array of F&B options, which will include everything from […]

London’s Heathrow Airport today issued its assessment of its performance in 2018, which it claims was one of the best in its history. The UK hub says that a record 80.1 million passengers (+2.7%), its eighth year of consecutive growth, made 2018 a milestone year. It notes airport charges fell 1% to £21.78 and that 81.9% […]

The Canadian Airports Council (CAC) has launched a new digital campaign called the ‘Wonder Takes Flight’ that it hopes will reignite frequent travellers’ enthusiasm for travel. The bilingual marketing campaign will be featured online and in-airports across the country and aim capture the awe and enthusiasm that most kids feels when they visit an airport […]

Visby Airport has unveiled a new integrated bag drop system which it believes will make flying from the Swedish gateway easier and more convenient for passengers. “With this modern, innovative bag drop service, Visby Airport will be an even smoother and more efficient airport,” predicts airport director, Gunnar Jonasson. “It is gratifying that we can now […]

After a six-month makeover, the duty free shop on Level 5 in Munich Airport’s Terminal 2 has re-opened with the new MyDutyFree branding.  The concept, idea and renovations were carried out by Munich Airport’s retail subsidiary in co-operation with the Gruschwitz design office. To provide a sense of local colour, the decor and signage in the […]

London Stansted Airport has almost doubled the number of seats in its busy Departure Lounge with the creation of three brand new seating areas. According to the airport, the improvements as part of the ongoing £600 million Stansted Transformation Project, have created “a more attractive and comfortable seating area with room now for over 1,000 […]