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Heathrow’s refreshes shops and F&B offerings for Christmas holidays


In anticipation of over two million passengers expected to travel through its doors this Christmas, Heathrow has refreshed its range of shops, restaurants and services on offer at the airport.

Last Christmas, the nation faced strict lockdown restrictions due to COVID-19, bringing an end to family festivities before they could even begin. But this year, Heathrow is preparing for an uplift in passengers flying home for Christmas for the big family reunions they missed last year.

Ahead of this, new retailers and restaurants have opened at the airport, so passengers have even more options to choose from for buying last minute Christmas presents or treating themselves to a meal before their journey.

Winter sales so far show that sales are up already on last year as passengers at Heathrow are purchasing Christmas gifts for loved ones slightly this year – from perfumes and Christmas gift sets to handbags, jewellery and more.

Heathrow’s research also shows that on average, travellers are spending an extra hour at the airport in comparison to pre-pandemic, as people are spending more time at the airport indulging and treating their loved ones.

Heathrow’s retail and property director, Fraser Brown, said: “After social lives were placed on hold for 20 months, we are excited to welcome more passengers this festive season so they can feel joy in overdue reunions with their loved ones.

“Throughout this year, we’ve been working hard to give travellers a refreshed offering and experience at Heathrow and we hope they can relax and make use of some of the new brands and services we have to offer.”

The airport has been awarded Best Airport for Shopping by Skytrax for 11 consecutive years and claims to always be looking for “ways to evolve and deliver exciting changes to improve experience”.

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