FEATURES

Immersive whisky promotion unveiled at Taoyuan International Airport

10 Jan 2023 Staff reporter

Ever Rich Duty Free has partnered with William Grant and Tasa Meng on a Glenfiddich Perpetual Collection promotion at Taipei’s Taoyuan International Airport....

APA4 2022, ASIA-PACIFIC & MIDDLE EAST, ECONOMICS, ENVIRONMENT

ESG IS HERE TO STAY

10 Jan 2023 Joe Bates

David Whitely from FTI Consulting explains why environmental, social and governance (ESG) issues should be a top priority for the region’s airports and...

CUSTOMER SERVICE, PASSENGER FACILITATION

New customer service high for Queen Alia International Airport

5 Jan 2023 Staff reporter

Jordan’s Queen Alia International Airport has become the first gateway in the Middle East to achieve Level 3 status in ACI’s Customer Experience...

AIRPORT DESIGN, APA4 2022, ASIA-PACIFIC & MIDDLE EAST, DESIGN & BUILD, PLANNING & DESIGN

Thinking big!

1 Jan 2023 Joe Bates

We shine the spotlight on a handful of exciting ongoing or recently announced development projects across the Kingdom of Saudi Arabia. NEW RIYADH...

PASSENGER FACILITATION

China’s relaxation of travel restrictions welcomed by ACI Asia-Pacific

30 Dec 2022 Staff reporter

Welcoming China’s decision to re-open border with quarantine-free travel, ACI Asia-Pacific reiterated its calls for a consistent and harmonised approach from governments in...

AIRPORT REPORTS, AW6 2022

The Changi way

30 Dec 2022 Joe Bates

Tan Lye Teck, Changi Airport Group’s executive vice president for airport management, brings Joe Bates up to speed on how his gateway has...

RETAIL/F&B, WORLD BUSINESS PARTNERS

Airport travellers open to new retail experiences – new research

28 Dec 2022 Staff reporter

According to Airport Dimensions, its newly commissioned research has pin-pointed how airports must adapt their retail and experience offerings to appeal to the...

CUSTOMER SERVICE, PASSENGER FACILITATION

Ferry services to Macau to resume from Hong Kong airport’s SkyPier

23 Dec 2022 Staff reporter

Ferry transfer service between Hong Kong International Airport’s SkyPier and Macau are to resume on December 30, providing cross-boundary transport service for sea-to-air...

ECONOMICS & FINANCE, NEW INFRASTRUCTURE

New financing agreement for Lima airport expansion

23 Dec 2022 Joe Bates

Lima Airport Partners (LAP) has signed a $1.25 million financing agreement to help fund the ongoing upgrade of Peru’s Jorge Chávez International Airport...