Airports across the globe have been recognised for their customer service excellence in ACI’s ASQ Airport Experience Awards, writes Joe Bates. ACI World’s 2024 ASQ Airport Experience Awards have revealed last year’s top performing airports for the delivery of outstanding customer service. The roll of honour includes airports handling less than two million passengers per […]
What are the world’s airports asking from architects when it comes to building new facilities or enhancing existing ones? Corgan’s Jonathan Massey provides his thoughts. While change is inevitable, it seems that the aviation industry has seen more than its fair share over the past 30 years, perhaps driven by the fact that the industry […]
With a new showpiece terminal opening later this year, passenger numbers at an 18 year high, and innovation at the front and centre of its business, these are good times for Pittsburgh International Airport, writes Joe Bates. There is no doubting that Pittsburgh International Airport (PIT) has gone from strength to strength over the last […]
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Pittsburgh Special report: Autonomous Vehicles Tech Talk: IT Trends & Digital Twins Plus: Planning & Design; Customer Service & Sustainability Making headlines Editor, Joe Bates, reflects on a milestone anniversary for Airport World and the new technology theme of this issue. This year is a […]
