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Baku–Heydar Aliyev International Airport in Azerbaijan has become the industry’s very first 100% cloud-based airport.

As a result of the implementation, courtesy of its partnership with Amadeus, the airport will now have full visibility on flight information a year in advance, allowing for improved optimisation of its gates, check-in stands and baggage lanes, significantly raising capacity.

aircraft flying XL

All actors at the airport will now work from a single view of operations without the need for manual operations, allowing for better allocation of resources.

The cloud-based common use system will provide Baku with greater flexibility when it comes to passenger processing, allowing it to check-in passengers anywhere with an internet connection, including off-airport.

And the gateway is now well-placed to take advantage of further innovations such as biometrics, without needing to install new hardware. Updates to passenger processing systems, for example, can now be made with the push of a button.

Amadeus’ Airport IT technology includes all its core airport management systems such as an operational database, resource management and flight information display systems.

The airport will also deploy its key passenger processing systems using Amadeus’ cloud-based Airport Common Use Service. The move represents the first time an airport has relied on the cloud to deliver all its core systems.

Airport director, Teymur Gasanov, says: “How many passengers do we expect at any given moment? How many gates will we need today? Has an airline delayed a flight, or changed the aircraft type, and does that require different resources?

“These are just a few of the questions our multiple teams at Baku can now work more collaboratively to address thanks to our new cloud-based systems. We’re proud to be leading the airport industry in the adoption of cloud computing.”

While Bruno Spada, executive vice president of airport IT at Amadeus, notes: “We believe that forward thinking airports such as Heydar Aliyev International demonstrate the significant integration, collaboration and mobility benefits the cloud can deliver.

“Successfully working with Baku to manage both its passenger and operational systems in the cloud is a landmark for Amadeus in the airport industry.”


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