ACI World director general, Angela Gittens, reflects on the importance of catering to customer needs in today’s ‘phygital’ world. Digital transformation is happening in all industries. For airports, it involves transforming established processes and services to improve their operations to deliver a better experience to all passengers and customers. With the extensive use of smartphones, […]
Airport World provides a snapshot of the latest route development news from Moscow-Sheremetyevo, Miami, Munich, Göteborg Landvetter and Stockholm Arlanda airports. Belgium Day in Moscow Moscow-Sheremetyevo International Airport held its own ‘Belgium Day’ on June 2 complete with waffles and, of course, a Smurf as the gateway celebrated the launch of Brussels Airlines’ new service […]
Airport World takes a closer look at Ilan and Asaf Ramon Airport, Israel’s new $470 million gateway to Eilat. Israel has opened its first commercial greenfield gateway, Ilan and Asaf Ramon International Airport (Ramon-Eilat), located in the Timna Valley, about 18 kilometres north of the Red Sea resort city of Eilat. Commissioned by the Israel Airports Authority […]
Airport World finds out more about Singapore’s new mega retail, hospitality and leisure development, Jewel Changi Airport. The eagerly awaited opening of Singapore Changi’s mega retail and lifestyle development, Jewel Changi Airport, has arguably taken non-aviation related activities at an airport to a new level and provided one of the world’s biggest hubs with a […]
VIEW THE ISSUE HERE In the spotlight: New revenue streams Airport report: El Paso Build & design: Israel’s new airport Plus: Airport seating, Brands and Frankfurt’s Terminal 3 Airport World editor, Joe Bates, reflects on the importance of income earned from non-aviation related activity in this ‘new revenue streams’ themed issue. Big business It seems hard to believe, but the […]
Passenger numbers at El Paso International Airport hit an all-time high in 2018, and although it may still be one of the smaller regional airports in Texas and the USA, it is not to be underestimated, writes Joe Bates. Unlike some of its bigger neighbours to the east, El Paso isn’t connected to the world […]
The battle to win the concession to operate Bulgaria’s Sofia Airport has been won by the SOF Connect consortium, comprising 100% owned Munich Airport subsidiary, Munich Airport International (MAI), and asset manager, Meridiam. The news is a bitter blow to a consortium led by Groupe ADP – which offered the highest concession fee – and […]
ACI Europe has reacted with dismay today to the call by an environmental group for the closure of all small regional airports across Europe unable to achieve profitability within a five-year period. Transport & Environment (T&E) made what ACI Europe has labelled “the shocking policy recommendation” as part of an ‘analysis’ of State aid to […]
Operator, VINCI Airports, today launched its blueprint for the expansion of Belgrade Nikola Tesla Airport, in the presence of the presidents of France and Serbia. French President, Emmanuel Macron, and Serbian President, Aleksandar Vučić, were joined at the launch of the project by Xavier Huillard, chairman and CEO of VINCI and Nicolas Notebaert, president of VINCI […]
The Fraport Group reports that its global portfolio of airports enjoyed a good first half of 2019, with passenger traffic rising at the bulk of its gateways. Arguably, St Petersburg’s Pulkovo Airport was the pick of the bunch, based on a 10.3% rise in passenger numbers at the Russian gateway during the first six months of […]
JetQuay, the airport services and passenger experience specialist owned by Worldwide Flight Services (WFS), has been appointed lounge operator for the Changi Lounge at Jewel Changi Airport. Located on Level 1 of Jewel, Changi Lounge operates round-the-clock and is seamlessly connected to Terminals 1, 2 and 3. The lounge primarily serves intermodal transfer passengers arriving […]
What have intelligent refrigerators, sunglasses that fight jet lag and streetlights that measure air pollution all got in common? They are all currently featured in a smart solutions exhibition at Munich Airport that highlights the very best in Bavarian design. Located in Munich Airport’s Terminal 2, the exhibition in partnership with bayern design, is called ‘Well […]
