Joe Bates looks back at some of the highlights of ACI Asia-Pacific’s 2015 Regional Assembly, Conference and Exhibition in Jordan. Believe in Jordan is the name of Queen Alia International Airport’s sleek new promotional video, and it is a sentiment now shared by all 350 delegates who attended a truly memorable ACI Asia-Pacific Regional Assembly, […]
Zhang Xiuzhi, CEO of Chinese low-cost carrier, Spring Airlines, tells Graham Newton that thinking big comes easily. Spring Airlines was founded in 2004 as part of a partial liberalisation of the civil aviation sector in China and commenced flights in July 2005. By 2008, many of the new airlines that emerged during this time had […]
Nigel Mayes, ASM’s senior vice president consulting and product development, asks whether India can finally fulfil its potential? There is renewed optimism for the recovery of the Indian economy, the largest democracy on the planet. But is there the same optimism for the Indian aviation industry? The only constant in the Indian aviation industry is […]
Graham Newton talks to Oman Air CEO, Paul Gregorowitsch, about the airline’s strategy and its role in the wider economy. Tell us about your strategy for the airline, including the expansion and the efficiency programme? Oman Air is guided by a development plan that was endorsed by the board of directors in 2013. This sees […]
World Business Partners in the spotlight. Bengaluru boost for Nuance and SITA Bengaluru’s Kempegowda International Airport has opened a new duty free store and invested in new passenger processing technology designed to boost its operational efficiency. According to Nuance, its new 900sqm duty free store treats passengers to a walk of nostalgia and rich South […]
New Zealand has much to offer beyond the movie industry spotlight. Relatively small, in a remote corner of the world, New Zealand still manages to exert a major pull on airlines and tourists alike. Not surprisingly, allowing the unassuming to thrive seems to be a trademark of the country. Tucked away in the Wellington suburb […]
Airspace in the Middle East must have the flexibility to deal with the region’s rapid aviation growth. Aviation in the Middle East supports two million jobs and $116 billion in GDP according to a report compiled by the Air Transport Action Group. Over the next 20 years, air traffic in the region will grow at […]
When Incheon promises to do something it generally does, so it should come as no surprise to anyone to learn that its giant new Terminal 2 is on schedule for completion in September 2017 as planned. The timing, to ensure an early 2018 opening, will actually be perfect as at the current growth rate Incheon’s existing passenger […]
Peta Tomlinson and Joe Bates find out more about how Malaysia Airports Holdings Berhad (MAHB) is faring after a difficult 16 months for the country’s airlines and travel industry. If managing director, Datuk Badlisham Ghazali, has any doubts about the future success and prosperity of Malaysia’s airport system he is doing a good job of […]
In the spotlight: Customer service Airport report: Hartsfield-Jackson Atlanta Special report: ASQ winners Plus: Chinese airport development & security Charm offensive Airport World editor, Joe Bates, reflects on the importance of going the extra mile for good customer service. By the time you read this the UK will have a new government as the nation went to the polls on […]
In the spotlight: Economics & Finance Airport report: Denver International IT innovation: Improving the bottom line Plus: People matters & Project watch In it for the long-haul Editor, Joe Bates, reflects on Airport World’s 20th anniversary, healthy investor interest in airports across the globe and looks forward to the Airport Economics & Finance Conference in London When I first […]
Asia-Pacific airports once again lead the way in ACI’s annual Airport Service Quality (ASQ) customer satisfaction survey, writes Joe Bates. Queen Alia International Airport in Jordan (Best in Middle East) and Delhi’s Indira Gandhi International Airport (Best in the 25-40mppa category) were a few of the new Asia-Pacific based gateways to be honoured in this […]
