AIRPORT SERVICE QUALITY AWARDS – WINNER REACTION
Airports across the planet are beginning to respond to the news that they have been named the world’s best in ACI’s 2018 Airport Service Quality (ASQ) customer experience awards. Welcoming...
SWEDAN’S AIRPORTS REPORT FEBRUARY DECLINE IN PASSENGER TRAFFIC
A total of 2.79 million passengers passed through Swedavia’s 10 Swedish airports in February – 4% down on the same month a year ago. Passenger numbers fell 3% at Stockholm Arlanda and...
DR GÖTZE LAND & KARTE OPENS POP-UP STORE AT HAMBURG AIRPORT
Passengers in search of maps, travel books and other items related to present or future journeys can now stock up on these items at a new Dr Götze Land &...
AVIATION CELEBRATES INTERNATIONAL WOMEN’S DAY
Airports around the world are today celebrating International Women’s Day while Quebec’s aerospace industry is holding a conference to promote diversity and inclusion. Birmingham Airport in the UK is celebrating...
ACI REVEALS THE WORLD’S BEST AIRPORTS FOR CUSTOMER EXPERIENCE
Delhi-Indira Gandhi, Indianapolis, Moscow Sheremetyevo, Mumbai-Chhatrapati Shivaji, Singapore Changi and Seoul–Gimpo were today named as some of the best airports in the world in ACI’s annual Airport Service Quality (ASQ)...
KEYNOTE SPEAKERS ANNOUNCED FOR ACI WORLD/ASIA-PACIFIC ANNUAL CONFERENCE
ACI World today announced that the Secretary General of ICAO, Dr Fang Liu, and senior representatives from Google and Prescient will headline the 2019 ACI Asia-Pacific/ World Annual General Assembly, Conference...
GINGER EVANS NAMED AS THE NEW CEO OF REACH AIRPORTS
Former Chicago Department of Aviation Commissioner, Ginger Evans, is the new CEO of Reach Airports, a US-based airport management joint venture between Munich Airport International and The Carlyle Group’s CAG Holdings....
FRANKFURT UNVEILS NEW INTERACTIVE INFOGATES
Frankfurt Airport’s newly introduced Infogate service allows passengers to have a video call with a member of the airport’s customer service team. After pushing a button, one of the airport’s...
UK AVIATION MINISTER SUPPORTS EFFORTS TO RECRUIT MORE GIRLS INTO AVIATION
UK Aviation Minister, Liz Sugg, made a flying visit to Stansted Airport College last week to see some of the work the gateway is doing to encourage more girls into...
ACI-NA WARNS THAT US AIRPORTS ARE ‘TERMINALLY CHALLENGED’ WITH INFRASTRUCTURE NEEDS
A new ACI-NA report detailing the significant infrastructure needs of America’s airports reveals that the country’s gateways are facing more than $128 billion in new infrastructure needs across the system...
ALL CHANGE AT THE TOP FOR CORPORACIÓN AMÉRICA AIRPORTS
Máximo Luis Bomchil has been appointed Board chairman of Corporación América Airports whose global airport portfolio includes airports in Argentina, Armenia, Brazil, Ecuador, Peru and Uruguay. He replaces Eduardo Eurnekian,...
INVERCARGILL SET TO GET NEW ZEALAND’S FIRST DIGITAL ATC TOWER
New Zealand’s first remotely operated digital air traffic control tower is a step closer to reality following the award of a contract to global technology provider Frequentis to develop a...