IT can help airports keep pace with rising demand and meet growing passenger expectations, writes Bruno Spada, head of airport IT at Amadeus. The airport as we know it is evolving in response to a continually changing operating environment where more demands than ever before are being placed on them to up their game. Firstly, passenger […]
Mark Streeting of LEK Consulting considers the pros and cons of transportation network companies and the potential impact of autonomous vehicles on airports. Ground transport into and out of airports is already experiencing unprecedented levels of disruption. Digital technology and the business model innovations of transportation network companies (TNCs) are generating new transport modes at higher […]
Frankfurt Airport is trialling a new robotic concierge service called ‘FRanny’ that it hopes will ensure passengers enjoy an even smoother journey through its facilities. The new addition is part of a co-operative project between airport operator, Fraport AG, and DB Systel GmbH, Deutsche Bahn’s dedicated IT service provider. According to Fraport, FRAnny is an […]
The United States has incredibly busy airports – in fact, some of the busiest in the world. That’s good, because it indicates that many of the more than four billion global air passengers each year are flying in or out of America. However, a sobering statistic is troubling. America no longer has a single airport […]
It has been a busy few days for Gebr Heinemann with its subsidiaries in the Netherlands and Italy opening new outlets at Amsterdam Schiphol and Catania-Fontanarossa airports respectively. At Amsterdam Schiphol, Schiphol Airport Retail – a joint venture between Gebr Heinemann and the Royal Schiphol Group – has unveiled the new look of its Exquisite […]
Moscow–Sheremetyevo International Airport has began issuing passengers with e-boarding passes on domestic flights as part of the strategy to introduce automation and e-services. The new service is designed to help passengers save time by removing the need to print out boarding passes and the risk of losing them, while also simplifying and speeding up the […]
London Heathrow to New York-JFK is Europe’s busiest international scheduled service, according to Routesonline, which today revealed that almost three million passengers travelled on the 5,500 kilometre route in 2018. A total of 2,919,864 passengers boarded flights between the two destinations in 2018, based on the latest data from Sabre Market Intelligence, representing a rise of […]
Singapore Changi’s much hyped and eagerly-awaited mega retail and lifestyle development, Jewel Changi Airport, is set to open on April 17. Designed by a consortium comprising Safdie Architects, led by world renowned architect Moshe Safdie, as well as architects from RSP Architects Planners and Engineers and Benoy, Jewel will feature a distinctive dome-shaped façade made of […]
Amsterdam Schiphol operator, the Royal Schiphol Group, Kenya Airports Authority and Galapagos Airport in Ecuador have become the latest gateways to show their commitment to combatting wildlife trafficking by signing the United for Wildlife (UFW) Transport Taskforce Buckingham Palace Declaration. The illegal wildlife trade threatens the future existence of many of the world’s most iconic species and is one […]
AOE’s Kian Gould provides his thoughts on how the key players can thrive in a changing travel retail world. Travel retail today is a vastly different industry than it was five years ago, let alone ten or twenty. Changing demographics; the ubiquity of low-cost carriers; declining per passenger spend, despite steadily increasing passenger numbers; changed […]
JE Dunn Construction has completed a $102 million, technology-integrated parking and ground transportation centre and related improvements at Nashville International Airport. The new complex is a component of the Metropolitan Nashville Airport Authority’s BNA Vision, a $1.2 billion expansion and renovation plan to accommodate regional population growth and the airport’s record-breaking passenger increases. JE Dunn […]
Kevin Riordan, head of airports and checkpoint solutions at Smiths Detection, considers how artificial intelligence can help airport security. Artificial Intelligence (AI) is beginning to permeate every aspect of daily life, from garnering film recommendations on Netflix, through to fraud detection and cognitive robotics, and airport security is no exception. Machine learning is key to supporting […]
